Cameron Herold breaks down situational leadership into a simple two-number system: rate someone's skill level and commitment level on a project, add them together, and you get your management move. Score of 1 means micromanage with step-by-step instructions. Score of 4 means fully delegate. He spent 15 years refining this at 1-800-GOT-JUNK.
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So I studied this on and off pretty in depth for about 15 years. It's called situational leadership. I was first exposed to this skill 40 years ago when we were scaling 1-800-GOT-JUNK. Do you know what situational leadership is? Do you know what it would even be based on? I'll give you a hint. It's based on two things. It's based on the commitment level and the skill level of the person that you're leading. And it's on a situational basis. This system used to take a lot more training to go through. I actually worked with a behavioral scientist in Vancouver, Canada. To simplify it down to a very simple rating on a scale of 1 to 10, how high would you rate someone's skill level or commitment? And I simplified it down to a scale of 0 to 2. Are they skilled on that project? A 0 for no skill, 1 for some skill, 2 for high skill. And then across the bottom, what is their commitment level on working on that individual project? And then based on the total point score, whether you have 0, 1, 2, 3, or 4, That's how you adapt your style. If they have 0 points, you're going to give the project to somebody else. 1, you're actually going to give them the step-by-step instructions, practically micromanage them. 2, you're going to give them the systems but get their thoughts on it, maybe cheer them on along the way. 3 points, you're going to cheer them on lots and let them know that your door is available and open for them. And 4 points, you're just going to delegate the project and let them run with it. I go into this one skill in a lot more detail. It's actually one of 12 skills in my Invest in Your Leaders training. Go to investinyourleaders.com, check out the first module, Situational Leadership. We'll see you on the inside.