After six years at eCatholic, the speaker breaks down how scalable businesses move through three phases: foundation, investment, and execution. He uses "Second in Command" to explain what a COO actually does during each stage of growth.
I think of my six years at E CATHOLIC in three phases. There's the first two years, which I kind of think of as the foundation phase. Then the next two years were the investment phase. And now we're in the final two years up to this point, kind of been the execution phase. I've read the book Second in command. You do a good job of paying out this idea of the seven types of a coo. The foundation phase, when I came in, we had a pretty raw company. It had a lot of potential, but we didn't have all the right people with all the right experience in place. And so I really spent the first two years looking at our systems, our processes. So I spent a lot of time, you know, in the context of the seven types of COO is that change agent, that mentor the executor, and even to some degree became the mvp, which was all challenging in and of itself. But a lot of my ability to play there in those first two years have just been based on my career as a whole and the experience that I've gotten to get me to that point, to be this operator.