Cameron Herold warns against expanding without first fixing capacity gaps. Before hiring, ask why you're expanding and how it changes your financial model. His company always had more work than capacity, never overstaffed.
Chapters
We have our own criteria as we decide to expand is okay, what are we expanding for? What are we trying to accomplish by this? How is it going to impact our model, financial model, like, business model? And where are the gaps that we need to be filling for? I'm not saying that that has never gotten us to a place where we feel like, oh, my God, maybe we hired too many. The thing is, like, the growth of our company has been so amazing. We've been great. Growing path. Our problem always being we have a lot that we want to get done that we don't have enough capacity for. So we have never gotten to the point where we say, oh, my God, we have too many people for what we want to get done. That's never been the case.