Spoken excerpt from a YouTube video where Erica Wright discusses balancing a family-like, comfortable workplace culture with clear accountability. She describes herself as the "accountability queen," emphasizes leading by example, setting personal standards, and having honest, sometimes tough conversations despite a familial atmosphere.
Chapters
What is your approach to creating a family like environment while also holding people to the rules and the expectations and the standards that you then were setting? I am the accountability queen in the office, so I am the one that makes people accountable for everything they do. Because I typically, when I say something, I typically do it. I think people respect me in that sense anyway in the first place, so they don't want to come to me and say, hey, I didn't do this. So, you know, I've created standards within myself and people see that. And for me, family is being comfortable with each other and being able to have those comfortable and those conversations, those tough conversations is important, you know, because part of that is just being honest. So, you know, just because we're a family doesn't mean that I can't have an honest conversation with you if you're not doing something that, you know, you know, you need to be doing and it's not being done correctly. So just because we're family doesn't mean I can't have that conversation. I think people might confuse that. We're like, oh, we're just going to be loving and we're going to act like everything's great and no, that's not the case.