Why Speaking To Your Team Is Failing You | Amit Shah

If you tell your team something, you can almost be guaranteed no one's going to remember it. No one's going to do it. It's like it must be written somewhere. It has to be in a project board or in the internal team Slack pinned. But those things have to be documented because your brain just interprets it differently. It interprets it as this is written down, this must be important.

I find that to be true. The other thing about writing it down is it leaves less for interpretation. It doesn't mean that there aren't different interpretations, But oftentimes I find when I just say something, people will interpret it differently because of all the things that are involved with speaking.