How to Set Up Online Ordering for Your Restaurant Website

Set up online ordering on a Wix Restaurants site by entering business info, configuring payment methods (cards, PayPal, or cash), enabling pickup and delivery zones with custom fees and times, and turning on order notifications via email and the mobile app.
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In this video, you'll learn how to set up online ordering for your restaurant website. With WIX Restaurants, you can set up online ordering in minutes that functions and looks just as your customers expect it to. Before you start taking orders, there are a few steps to complete. Enter your business information, then select a payment method and finally set up your online ordering. Let's get started by providing some basic information about your business from your dashboard. Go to Settings and select Business Info. Enter your restaurant's name, give it a short description and select a category to create your business profile. The information you provide here is visible to your customers, including in search results, so make sure that everything is up to date. Next, add a business email and phone number so customers can get in touch with you. Click on the location toggle and provide an address. This will be essential to set up options for pickup and delivery later on. You can also add a short description to make it easier for customers to find your restaurant. Set up your restaurant's opening hours. Once you're done, click Apply. Now let's return to Settings to set up a payment method. Keep in mind to take payments on your site, you'll need to upgrade to a Business Premium plan. This site is already upgraded, so let's click Accept Payments to view the different options. There are three ways to receive payments for your accept debit and credit cards, use a third party app like PayPal, or get paid in Cash. You can also decide to select all three payment methods to provide more options for your customers. Click See more Payment Options to choose from local payment providers. Now that you know how to get paid for your orders, let's customize your online ordering features. Starting from your dashboard, hover over restaurants and select Orders. This is the Orders Home screen. From here you will see all your new in progress and completed orders. Click on Settings to start setting up your features. Turn on Online Ordering and let's get started by setting up pickup. Set the amount of time that it will take before an order is ready. Just be sure to give yourself enough time to prepare so you can keep your customers happy. Opening hours will match the days and times that you previously set up. Select custom hours if you want to designate specific times for pickup. Now let's set up deliveries. From the Delivery Home screen, you can create and manage multiple delivery areas. Select new area to set the first one up. Each area will have a unique name and set of ordering criteria. You have several customization options here. You might want to charge extra and set a longer delivery time for customers who live further away from your restaurant. Just like for pickup, you can set up different hours for deliveries. There are three different ways to set a delivery Create a fixed radius around your restaurant, set up an area based on a postal code, or draw the delivery area yourself. When you're done, click Save. Pinpointing addresses requires customers to enter a valid address. If you deliver to more remote areas, you can disable this feature, which will allow customers to enter an approximate address. Once you're done, return to Order Settings to set up notifications. Notifications will alert you to new and unhandled orders. By default, you'll always be notified of new orders on the Orders Home screen and on the WIX mobile app. Select Extra Notification to create additional alerts. Let's create an email notification for unhandled orders. You can set up a timed alert. Setting up multiple notifications is recommended so you can stay on top of orders, especially during a rush. And that's it. You're ready to start taking orders now. Check out another one of our videos to learn how to create an online menu.
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