How to talk about project issues tip 5: Include time frames

When you report a project problem, say when it started, when it ended or will end, and how long the fix will take. Timeframes help stakeholders understand the problem's scope and what effort it demands.
Chapters
How to talk about project issues, tip number 5, talk about the timeframes. When we talk about issues, we tend to talk about them as single one-off events. This is a thing that has happened, but there's always a timeline that's involved. The issue may be ongoing. Perhaps it's an issue that will continue into the future. And even if the issue or the problem that caused the issue has stopped, the consequences and the reaction and the cleanup and the remedy, may go on for some time. So when you are talking about issues, include the timeframes. If you don't do this, people aren't going to understand how long there's a problem going on for, how much work or how long that work is going to take to solve it, or how long the consequences may, may go on for. So how do you include timeframes when talking about project issues? Talk about when the issue started and when it ended or when it will end. And include the timeframes for what you— when you started doing something about it, how long that's going to go on for. And if you haven't started fixing the issue yet, talk about the timeframes of when you need or want to start fixing it and how long you think that fix is going to take. So when you talk about project issues, make sure you talk about the timeframes.
More from Chris

How to write a Work email subject line #communicationtips #tips #email #subjectlines









