Chris Fenning explains how to discuss project issues effectively. When presenting problems, offer options but clearly state which one you recommend and why. This keeps you from dumping the decision on someone else.
How to talk about project issues, tip number 10: have a preferred recommendation. When you're talking about an issue, and particularly talking about what you're going to do about it, you may have listed a few options. Don't stop there. Make sure that you make it clear which option you are recommending that you, the group, or the company take to resolve the issue. If you don't do this, and if you just describe some options, then the people hearing what you're saying may assume that you want them to make the choice. They might assume that you don't know which is a good choice, and it also feels like you're giving them work to do rather than being proactive and helping solve the problem yourself. So how do you do this? Well, when you're talking about ways to respond to the issue, say, and this is what I think we should do. You could just give one example and say, I think we should do this. There are some other options, but this is the one I believe is best for these reasons, or you can lay out your 2 or 3 different options and say, I think option number 1 is the one we should do, and then describe why. So when you're talking about issues, particularly project issues, make sure that you have a recommendation for what to do next.
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