Chris Fenning says stakeholders don't want a list of completed tasks. They want to know if the project is moving closer to its goals and whether the end result will be better or worse than expected.
How to update stakeholders, tip number 3: make your update about the end result, not about what you did. Many status updates tend to be a laundry list of tasks or items that are done, or a description of what the team or yourself has done during the week or since the last update. What the stakeholders really care about is progress towards the end result. What they care about is whatever you've done, what is the output of what you've done, not the details of the work itself. So how do you do this? Focus your status update on how your work impacts the end result. Are you closer to achieving it? Has that end result moved out or come closer? Is it going to be better or worse than expected? Are you done with the work completely? Whatever your status update is, don't make it about the work that you did. Make the status update about the status against the end result that, that stakeholder cares about.
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