Chris Fenning shows how to handle conversations with multiple topics. State upfront how many topics you're covering and name them, then address each one separately with clear transitions. This prevents confusion and makes sure each issue gets resolved.
How to start a work conversation, tip number 6: Keep separate topics separate. When you have a conversation that involves more than one topic, it can sometimes happen that the topics begin to blend together. You might be talking about the first topic and say, oh, and this relates to the second one, which is why I want to talk to you about the first one. And the 2 topics can become mixed up. They may be clear in your head, but they might not be clear in your audience's head. Now, if you don't keep separate topics separate, you run the risk of: 1, confusing your audience. 2, confusing yourself. And 3, not clearly getting what you need for either of the 2 topics. Because each topic has a specific outcome that you want. And when they're blended together, it's very hard to keep those 2 separate outcomes separate. So how do you do this? How do you keep separate topics separate? Well, at the start of the conversation, in the first couple of lines, say that you have more than one topic to cover. Hey, I'd like to talk to you about 2 things. I'd like to talk to you about topic 1, and I'd like to talk to you about topic 2. When you do this, you give yourself a structure for the conversation, and you also prepare your audience to hear 2 different things. They know there are 2 separate topics. That way you can say, let's talk about topic 1, and you work through topic 1. And when you've done that, you can say, okay, and now for topic 2, dum dum dum, and you can work through topic 2. By doing this, you'll keep the 2 topics separate in the same conversation, and it'll be much clearer for both you and for your audience.
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