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Long emails don't get read. Use the situation-complication-resolution structure or the "First Minute" method (goal, problem, solution) to distill your message into something brief and actionable that gets a response.

Long emails don't get read. Use the situation-complication-resolution structure or the "First Minute" method (goal, problem, solution) to distill your message into something brief and actionable that gets a response.
How to write great emails, tip number 6: Summarize the information. There's often a lot that we want to communicate in a message. If we're providing someone an update, there's a lot of information we could include, but it's important to summarize it into as short a piece of information as possible. If we don't summarize the info, we're going to write really long emails that people won't read. And if they won't read them, they won't respond or do what you need or want or get the information that's important to them. So how do you summarize? Well, a couple of great techniques are to use something like the McKinsey's approach of situation, complication, resolution, or my own method from The First Minute, which is goal, problem, and solution. What are you trying to achieve? What is the problem standing in your way? And what is the solution you either want or need to do about it? So if you want to write great emails, don't make them long. Make sure you summarize the information.

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