0:40
Two speakers debate whether AI is replacing human work in retail. They argue AI lacks critical thinking and emotional connection, which matter most for customer retention. AI works best as a tool to enhance business, not replace people.
Two speakers debate whether AI is replacing human work in retail. They argue AI lacks critical thinking and emotional connection, which matter most for customer retention. AI works best as a tool to enhance business, not replace people.
Sales on the lower ticket stuff. AI is going to take over. There's no. And even still, I deal with some retailers, Chris, and even with some of these retailers that are selling products that they're competing against online, like they're competing against Amazon, and they're winning because of the relationships that they're like, these are $30 to $100 items in the store, and people keep coming back for a refill and refill. And it's because they have a relationship, and it's the experience that this person' so that's what AI won't have critical thinking skills and emotional connection alignment. AI won't get it.
No, I love that. And I think that's true, that you can take all these tools, you can use them to enhance your business. Enhance the process.
Absolutely.
And do that.
Be foolish not to.
“Grit is Good” and How to Keep Getting up When Your Business Gets you Down
