Document your core processes and map who does each task. It exposes hidden dependencies, tribal knowledge gaps, and where money leaks. That clarity is where 1% improvements start.
If someone wants to get 1% better in their business today, what should they be doing? What's the one thing they can do?
Document your processes and find out who does it because your owner dependence or tribal knowledge or lacking any financial help, any of those things. But if you map out how you get things done, that'll become evident that I don't have a good handle on all these things. If you process it, and that's the start of saying, so how do we do more of this and do it well?
