Employees undervalue their benefits because they don't understand premiums, deductibles, and coinsurance. A focused education effort can shift how workers see what they actually have.
Oftentimes, employees can't value what they don't understand. If they don't see it, they don't understand why, not even just what the overall cost is for the premium, but the value in what they get. And often, even if they have, they have a high deductible, they have, they have coinsurance that they don't necessarily see, like the value of shopping around, knowing how much things cost. So I think that quick education can kind of help with that misdirection, misperception of plans.
