Employees Can’t Value What They Don’t Understand #HRCommunication #BenefitsEducation

8 Aug 2025 · 0 min

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Chrissy Myers explains that employees often undervalue benefits because they don’t understand them. She highlights that employees may not see or grasp total premium costs, deductibles, and coinsurance, and that quick education—such as showing the value of shopping around and explaining plan mechanics—can correct misperceptions and improve benefits appreciation.

Oftentimes, employees can't value what they don't understand. If they don't see it, they don't understand why, not even just what the overall cost is for the premium, but the value in what they get. And often, even if they have, they have a high deductible, they have, they have coinsurance that they don't necessarily see, like the value of shopping around, knowing how much things cost. So I think that quick education can kind of help with that misdirection, misperception of plans.