Promoted Top Salesperson Why Sales Might Slump!

3 Jun 2026 · 0 min

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In this brief talk, Chrissy Myers highlights a common organizational pitfall: promoting a high‑performing salesperson to a sales‑manager role without shifting their responsibilities. She explains that companies often let the newly promoted individual continue handling individual sales tasks, which leads to a sudden drop in overall sales performance and can cause severe burnout, even health crises like heart attacks. Myers points out that leaders sometimes overlook the need for the new manager to focus on coaching and delegating, mistakenly valuing continued personal output over effective people management.

I've seen in organizations, you know, they promote their lead salesperson and then they wonder why all of a sudden sales are slumping. It's because you just took the person that could do all the work. Or you wonder why your lead salesperson who got promoted to a sales manager just had a heart attack because they're trying to do all of the work. I've seen that as well. Have you seen it where like the, you promote the person, but instead of managing the people or getting them to do the job, they're still doing the job themselves and the business leader go, well, it's getting done, so I don't really care.