A short transcript excerpt from a YouTube conversation (Chrissy Myers and another speaker) about how tolerating behaviors that conflict with stated values signals organizational acceptance and leads to cultural and performance problems. The speakers argue that leaders’ failure to address dysfunctional behavior effectively endorses it and harms the organization.
Sometimes leaders don't understand that when you don't deal with a dysfunctional behavior or a behavior that doesn't match your values, you are saying to the entire organization where that whether that's two people or it's 2,000 people, you're saying that behavior is okay.
Yes.
It's acceptable.
Yes. And then that just breeds within your organization. And when you wonder, why do I have these issues? Why do we have issues with culture? Why do we have issues with performance? Because you've allowed it to be there.
Right. And you have just made a big, bold statement that says this behavior is acceptable.
