Why "Over-Communication" is the Secret to Scaling #leadership #businessgrowth

18 Apr 2026 · 1 min

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In this segment, Chrissy Myers argues that constant, even seemingly excessive, communication is essential for scaling organizations. She advises leaders to give team members full visibility into the company roadmap, including upcoming hiring needs and the evolving organizational or accountability chart, well in advance—often six months before scaling actions begin. Myers highlights that each new hire inevitably shifts company culture, and by maintaining awareness through transparent communication, leaders can better anticipate and navigate cultural challenges.

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So constant communication. Yes. Overcommunication, even when it's not overcommunication, but sometimes you think it is. Giving your team members the ability to see the full roadmap. Here's where we're going. Maybe telling them, not maybe, but telling them 6 months before you're starting to scale or while you're continuing to scale, these are the positions that we're looking to fill. This is where our organizational chart or accountability chart is going. Heard a statement, every time you add an employee, your culture changes. And so knowing that that's going to happen, continuing to be aware can kind of help you navigate some of those challenges.