When did the speaker say the death claim occurred?

Chrissy MyersCEO AUI & ClarityHR

Would Your Broker Show Up When It Really Matters?

1 Oct 2025 · 1 min

Watch on YouTube

0:56

A short YouTube monologue (by Chrissy Myers) emphasizing the practical value of brokers who proactively support clients. The speaker opens with rhetorical questions about broker visibility, then recounts an anecdote where they intervened on a death claim ("about six months ago") to get a payout despite contract terms that would have denied it, noting the emotional and practical benefits to the employee's dependent.

Questions this video answers

About six months ago (relative to the time of speaking).

Chapters

Ask yourself, when was the last time you saw your broker? When was the last time they helped talk to your employees or helped you with an issue with it, with a claim problem? We had a death claim on somebody about six months ago, seasonal business, and employee happened to be out on leave and Pat passed away at that time. Well, based on the terms of the contract, the claim wouldn't have paid. So I was able to step in, be a little proactive on it, got the claim paid. So doing things like that helped the group feel better for this employee or this dependent of this employee that was in turmoil because they had an unexpected death in the family. And it helped the dependent realize, like, oh, they helped me. I like that.