This is a YouTube video titled "143 Local Government KPIs & Scorecard Measures" created in November 2019. The content is a detailed explanation about the importance of Key Performance Indicators (KPIs) for local government officials to make data-driven decisions, increase transparency, and build trust with citizens. It provides guidance on selecting appropriate KPIs aligned with organizational goals and mentions tools for tracking and sharing KPI progress. The video is educational and focused on public sector performance measurement.
KPI's or measures are defined as tools that can help you better understand how you're doing and achieving your overall strategic plan. By using KPIs to make data driven decisions, local government officials can be confident that they are making the right choices for their citizens. I Additionally, KPIs provide data that can be shared with citizens so they can see exactly where their tax dollars are going. This helps to increase transparency and trust between citizens and their government. KPIs can be displayed on public facing dashboards so that citizens are up to date on the current progress of their government. So I know the article below gives you a ton of great KPIs that you can use to track. However, it's important to hone in on the best KPIs for you to do this. Think about which KPIs best speak to the overall meaning of your objectives or goals. In addition to that, keep in mind the smart acronym. This means specific, Measurable, Attainable, Realistic and Timely. So have your own organization's resources in mind and choose KPIs that best fit for you. Once you have your KPIs identified, it's important that you don't stop there. You can use software to really easily track KPIs in their progress while creating dashboards or reports that can be shared with all different audiences. They can see the progress that you're making within your local government. If any of the KPIs in this post speak to you, scroll to the bottom and download the Excel file that gives you a list of all the KPIs and and their definitions. Once downloaded, you can delete any of the KPIs you don't want to track with, as well as make changes to any of the other KPIs so you can really make this document your own and have KPIs that are ready to track going forward.