Curt Janzenco-founder of the Beyond Group of companies. Active CEO and galvanizer of people

Ask More Questions🤔 ❓ #schoolofhardknocks #hardknocklife #askquestions #lessonlearned #insulation

1 May 2024 · 1 min

Watch on YouTube

0:31

In this brief YouTube clip, the speaker shares a hard‑earned lesson from renovation work: failing to ask enough detailed questions of customers about their desired finishes leads to costly rework, extra man‑hours, and project delays. He emphasizes that, with experience, he now asks more specific questions to avoid misunderstandings that can affect spray application and overall project timelines.

Probably one of the hardest lessons I've learned is not asking enough questions to customers, especially on renovations. I would generally ask more questions now having this much experience because I've got burned a lot on not asking questions and not understanding the finish that they were going for, and it could affect how you spray things, and it could even, it could hold up a project 'cause you're putting in way more man hours just to get to a point where you should have been at.