Cynthia FortlageCEO, The FORTLAGE Collective · I help senior leadership teams turn difference, disagreement and complexity into stronger leadership & measurable business performance | Founder, 4P Leadership Accelerator | Author & Board Advisor

generalities dont cut it

30 Aug 2020 · 1 min

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1:12

This content was created by Cynthia Fortlage. This content was uploaded by Cynthia Fortlage. This is a YouTube video titled "generalities dont cut it" (uploaded 2020-08-30) containing a short English spoken monologue by Cynthia (introducing herself as Cynthia) about why generalities are insufficient when moving from acceptance to understanding. She uses an example from her prior work in international trade—average duty rates into Canada—explaining that averages hide wide variation across goods, and emphasizes that specifics matter. The excerpt appears to be a single-speaker commentary rather than a multi-person conversation.

Chapters

Hey, Cynthia here. I wanted to talk to you today about the generalities. They don't cut it when going from acceptance to understanding. So to give you an example, I wanted to relate back to my previous line of work, which was in international trade. And if you'd ask me, well, what's the, you know, average duty rate into Canada? I could take a look at the total value for duty of goods that came into Canada, the total amount of duty that was paid and go, "Well, that's the average duty rate." But it's not. There are goods that are free. There's goods in the 12th, 13th, and there's goods up in the 20th percentile. So, you know, when we're talking about that, generalities don't cut it. So when we're making the move from acceptance into understanding about topics, specifics matter. Have a wonderful day.