A speaker explains behavioral analytics as a way to reveal how people are naturally wired to perform tasks, using a workshop exercise (writing with the non-dominant hand) to show how mismatching a person to a role increases time, effort, and reduces quality. The piece argues for assigning roles that align with an individual’s natural tendencies to improve efficiency and output.
The interesting thing about behavioral analytics is it tells you how a person is hardwired to get a job done. The easiest way that I show this in our workshops is when people come in, I ask them to write their name with their dominant hand on the top of the paper, and then I ask them to put the pen in their other hand and write their name. And I give them time. And it always takes them about three times as long to write their name with their other hand. The quality sucks. Sometimes it's not even legible and they have to exert a lot more mental energy to do it. The key with behavioral analytics is if we need a left handed person in the role, let's not put a right handed person person in it. They can do the job, but it's going to take longer, it's going to require more effort on their part, and the quality is not going to be as good.
Physicians and High Earners — What Real Estate Can and Can't Do for Your Taxes
