Meet our IPM Property Manager Kayleigh Stowe | Freedom Vlog | The Freedom Show | EP. 103

Hey everybody. Welcome back for another episode of our Freedom vlog. This is episode 103. My name is Chris Tenino. You guys have met me before. Today I'm joined by Kaylee Stowe. Yes.

Hi. I'm the new property manager here.

Yeah. So she's part of our she said property management team here with Independence Property Management. So today we're going to get to know Kayleigh a little bit and then later on we'll talk about a couple of things she does for us here and the family of companies. So my first question is, what exactly do you do?

So I do a number of items, typically daily operations. That's anywhere from team support to resident issues. I just picked up doing delinquencies, although I've been involved in it, but actually doing the delinquencies myself. I handle the evictions, vendors turns, leasing support, owner communications. So basically daily operations and team support.

Awesome. Yeah, it's. It's been, she's been here for a few months now. Middle of January was her when she started. And honestly since then, like it's been instrumental to how this operation's been running in ipm. So really awesome to have you here. I'm really excited about. She helped me do the planning for this quarter and so some of the cool things that she's working on I'm really excited about.

Yeah, I made some notes in my big board. If you walk in the office, it has financial goals and then like personal.

Goals at the bottom.

So for the second quarter.

Yeah, we're both big on whiteboards. We both have whiteboards that are filled up. Yeah. Yeah. That's awesome. So what. So this is a kind of a weird question, but how did you get started with us? Like what led you to us specifically?

So I actually. Well, on indeed I had. You reached out and you kind of explained the job, what you were looking for culture wise with ipm. And we, you know, had our meetings and sat down and it basically has been from there. So I really like the culture. I think the team's great. Everybody has really, really good ideas. Everyone's involved and we're all just working on clarity right now.

Clarity is the big topic of the year. Yeah. Especially when you're learning to track things. You know, I know one of the things that we, you and I had a couple big discussions with during your initial training was, you know, it's hard to jump into a company as complex as a property management company with so many moving parts and like stop operations and train somebody. You kind of have to like drag People along while you're doing things. So I know at first it's really, really daunting jumping in, but one of the things that you've helped provide is clarity. Right. So you, you brought some interesting training techniques and new processes into play that I think have simplified a lot of things we do, including some big announcements that just recently came out, you know, with moving some of our team to internal operators instead of public facing employees. Which helps provide some clarity for our owners as well, because then they know they have two people to reach out to and then get all their questions answered. That was a big move. That was one of the things you took a part of. So. And there's a lot more.

Yeah, there's a ton more. Even more coming.

Yeah. So the real estate industry is interesting. We're a bit of a unique company, obviously because we have so many companies. We have six companies in our main or five companies are our main operating core. And then we have, you know, our syndication and debt, our interest company. You know, we do the syndications and debt funds and all that. So as far as the operating core, we're all intertwined and vertically integrated. So whatever the left hand's doing, the right hand isn't part of and vice versa. So it's very unique company that way.

It is a big focal, big family of companies.

Yeah. But what specifically drew you into real estate?

I realized probably when I was about 14 or 15, that I had a passion for helping others. I've always been an empath that way. I started leasing in 2013 and from then I kind of just fell in love with it. I really enjoyed getting to know the residents. I enjoyed that human interaction, but also building those relationships. I enjoyed showing homes and apartments and things like that. So then I always just from there is when I grew. So I feel like property manager, property management is in real estate is something that once you're sucked in, you're sucked in like, like you're not going anywhere. I've tried different jobs, of course, and they just were. I missed it so. Well, no, I want to come back. So I don't know. I think just getting to know people, building those relationships, being able to, you know, help someone find, you know, their home, that's. That's important to them.

Right.

You know, home is where the heart is. So they want to make sure that their families are safe. And being a part of that and being able to help them was probably my biggest thing.

Yeah, that's awesome. Yeah. No, yeah, so you say, you know, it's kind of Hard to kind of break away and then, you know, you're always kind of pulled back into it. I can attest to that too. You know, it's. There's so. It's weird because it's almost like there's this. It's our. Almost like an inner human desire to help other people and real estate's just a broad way to do that. So. Yeah, it's. That's really cool. That's cool. Plus, you know, your husband, I know this isn't a podcast about him, but you know, he does renovations work. So kind of even if you were trying to detach yourself from. You kind of leg into it anyway.

Right.

So, you know, it's really cool.

Yeah. Father in law, home inspector. So I mean, it's there.

Life. Life, right, Exactly. That's. That's really cool. Yes. We talk a lot about. A lot about what you do for us. So what do you do in your free time? What do you like to do?

So free time is far and few between. With kids. With kids.

You got quite a household too.

Yes, five of them. So my oldest lives with his dad full time, but my oldest or. Well, my other four live with me full time. He's 15. He's the only child there, so he decided to move when he was 12. But we spend a lot of time outside. When I can, I like to read, try to relax some. I work late hours sometimes. Sometimes I work early morning so I try to exercise as much as possible. That really doesn't happen as often as I'd like, but I like to read, be outside and hang out with the kids.

Yeah. Interesting fact about you. Big fan of seafood.

Yes, I love seafood. Oh, I know that. We did that presentation. I have like dirty. I think I'm crazy, but it's my favorite food and I'm like, well, I don't know what I could tell them about myself because I don't.

Yeah, yeah. I don't know. I don't know if it was in the presentation or if it was on your social media, but there was a picture of. It looks like a low country broil and it's just the entire eight foot table covered from end to end, side to side with everything you can imagine, seafood wise, that you.

Yeah, it was a blue. Blue crab in Miami's Bird by Mall. You can add your own sauces, you can get what you'd like. They have different type of like seafood that you can like put in there. Like you put shrimp or blue crab. It was actually my first time having actual blue Crab. It was okay. Yeah, it's. They're really small. It's a lot of work for no meat.

They're also kind of local to the Midwest, which is also kind of unique.

Yeah.

Which any inland seafood creature is always interesting, right?

Well, tr.

Yeah, but I mean, you know, it's not, you know, it was lobster tail.

Or anything crazy, but it was, I mean, honestly, probably pretty comparable to what you would find on the like a coast out of sea seafood restaurant.

Yeah, it was. Yeah. I saw that photo. I was like, wow, she could get that one.

Oh yeah. They bring it to you in this huge bowl and it has like everything in it, like and all the liquid still in it. So it just sits in the seasoning and you're like, by the time you get lower to it, you're like, oh man, those potatoes.

Yeah, yeah. So fun question to wrap up. So we got a couple here to choose from. If you could choose one superpower, and I know we talked about this right before we got on, so let's see if the answers changed. But if you had to choose one superpower, what would it be?

Ethical powers of persuasion. I decided to add the ethical in there because I feel like the power.

Just powers of persuasion at least a little bit.

Yeah, right. Definitely a villain on that scale.

Yeah, yeah. So and we were talking before this, you know, even just in our positions, how great, like getting people to pay rent, like we could easily persuade somebody to pay their rent. See past, you know, all of their excuses. And there are some excuses, there's some interesting ones.

I've seen some crazy ones.

Yeah. I said to be able to teleport instantly.

Yes.

Like jumper edition for those of you that are like watch like movies early 2000s jumper edition. Because we were talking about noticing, you know, it's the first week of the month, so there's a lot of non payment activity going on that we have to get notices served on and it would just be really cool to be able to just look at the notice and then just appear at the front door and post it and then just appear at the front door the next one and post it versus having to commute, you know, to all the different properties. So.

Well, with the ethical powers of persuasion.

We wouldn't have to post it, you know.

Right, exactly. We wouldn't have to have them three day notices.

Yeah. So yeah, that's really cool. I like that one. I like that one. And obviously in personal life it also has some benefits too. So you know, when your Cadillac breaks down the same week as another vehicle.

Or maybe I can like get the president to forgive student loans. Right.

Yeah, no, I get it. Do good. Yeah, that's good stuff. Yeah, no, that's hilarious.

Cool.

Well, this, this has been a quick sneak peek at Kaylee. We're going to be back here in a little bit recording a podcast about scammers, property scammers, which is a bit of a problem that we have from time to time, especially post Covid, but we'll get into that a little bit more. Again, Kaylee, thank you for coming out. We like to end these things by saying invest smart, live happy, take care.

Bye.

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