Join Parallel P.A.L.S. for an End of Year Celebration and Open House!

Hi everyone. Thank you for joining us all today. I am very excited to kick off this wonderful event to really, you know, as we think about closing out the school year, celebrate and honor the extraordinary dedication of all of the providers who work with us here at Parallel, and also extremely excited to extend a warm welcome to Anyone who's here to learn more about Parallel, I am very hopeful that you'll consider joining us here. And for those of you who don't know me, I'm Diana, CEO and founder here at Parallel. And before I pass things off to our amazing clinical and educational leadership team, I'm just going to start by sharing a little bit more about Parallel and why we exist today. So to start, this is me as a young child around the same age as when all of these photos were taken. I was actually diagnosed with dyslexia and soon after with ADHD. And my journey was incredibly unique in that I really reaped the benefits of early detection and early intervention for my conditions. I had access to numerous resources at the time that I really did not fully appreciate. Sorry, Mom. But at the time, I really wanted to be, you know, in soccer practice with my friends, not working with a tutor after school. But ultimately, these resources really set me up on a completely different course Of life and to a different trajectory to success. And you know, ultimately, the results proved to be pretty extraordinary in that it helped me both develop the skills that I needed to be successful in the classroom, but also to be very confident enough to found a company. And so I'm very thankful for you know all I really had access to. And with that, you know, unfortunately, so many students in America. Don't have access to resources and, and as a result are years behind in core academic subjects or struggling with very severe mental health challenges or some combination of all of the above before anyone dare intervene. And so, um, from a purely mission perspective, you know, I've always been incredibly motivated by the opportunity to make my reality a reality for more students across America. And with that, you know, that's really the mission that we're here, uh, trying to tackle at Parallel. That's perfect. Ultimately, we want to make sure— no, you're good, Blakeley. Sorry, I'm not controlling the slides if you didn't catch on. But ultimately, this is our mission here at Parallel. We're building the foundation for different learners and thinkers to thrive. We want to make sure that all students, regardless of how they learn or think, are set up for success both in the classroom and beyond, so that anything they ultimately put their mind to, they can tackle with confidence and conviction. Simply put, we envision a world in which every student can reach their full potential, and our core focus as a company is to help the most complex students, help them stop falling through the cracks, and really help society as a whole. So not a small feat, but something that we're all extremely passionate about. Do you want to move to the next slide, Blakely? Oh, I think, yeah, that one. This slide I think is really important. Just bear with me for a second because this is how I think of Parallel as a business and I think is really important from all of you, for all of you to hear from me. Really like what makes us a true differentiator as a company. You know, I spend a lot of my time talking to investors and other business stakeholders of why Parallel is so unique versus other teletherapy players in the space. And I get to explain this winning mix time and time again. I think of our business in 2 parts, and they go hand in hand together. One is our absolutely incredible provider network, many of whom are on this call today, paired with some really cutting-edge technology that I want to put a big asterisk next to this point because we're continuing constantly to develop and think about ways that we can provide tools to each and every one of you. And together we're using these, you know, using all of the above to ultimately increase access and equity to the highest, highest quality developmental services. And you hear us talk about this a lot. It'll only get more pronounced in the future, but we really want to provide tangible outcomes to students. We want to provide solutions that help students overcome their challenges and ultimately develop confidence along the way. And ultimately, none of that would be possible without each and every one of you who are on this call today. The actual direct services that are delivered are really the key to our business, and I'm so appreciative for all that each and every one of you do. From a tech standpoint, I'll also note that we're constantly thinking about how we can build tools and provide you with those tools to provide services more efficiently and more effectively. So as a whole, we can provide greater access to students at the end of the day. And with that, I think it's working. We're currently working with 48 school districts, which is wild to say, because we As many of you who have been here for over the past year know, we actually were working with mostly private clients prior to spring of 2022, and we saw so much interest from schools and need from schools that we ultimately transitioned our services that way, and that's actually 100% of what we're doing at this point. And with that, you know, our work spans to 203 campuses, and that's just over 12 states. We've also had the privilege as a result of working with about 2,800 students, which is just incredible and really exciting to say out loud. And with this, you know, I think these numbers really reflect the breadth of our impact and just the trust that's placed on us by districts and students alike. And With that— oh, I think we're missing a slide, but— Well, we're missing a slide, but before I pass it to the clinical team, I do want to say a very, very sincere thank you to each and every one of you on the provider side of the company and all you do for each and every student that we work with here at Parallel. You know, the work and conviction that you put into everything you do here is so immensely beneficial, and not just to us as a company and as a community as a whole, but to each and every student that we work with. And when I talk about really delivering these outcomes, it's really the work that you each do day in and day out. And I've seen it firsthand since day one, the long hours and the excessive planning. It really is incredible to see the results of the work that you're doing for the students and the feedback that we're getting from individual students, individual families, as well as, you know, the school district partners that we're working with. And it's a huge testament to everything that you all do. So I just want to say a huge thank you from the bottom of my heart. We're so deeply appreciative for everything, and we're really excited to continue to grow Parallel, to reach more students, and hopefully continue to kind of grow our network of providers to ultimately, you know, go above and beyond what we're doing today. And so with that, I will pass it to the rest of the team.

Hello, everybody. I'm Shawna Byer. I'm the Director of Speech-Language Pathology Services, and I'm so excited that you're here today, whether you're one of our providers already or whether you're joining, you know, as a guest and considering Joining our team. We've made amazing progress. I have personally been an SLP for over 25 years working in schools, early intervention, and different settings. And, you know, it's, it's been amazing to be a part of Parallel. And without our providers, you know, we couldn't do it, just like Diana said. So I'm excited that you're here, and I will pass it over to Michelle.

Great, thank you so much, Shawna. Hello everybody, welcome. So excited that you are all here to share this time with us. My name is Michelle Feldman and I am the Director of Provider Education. I am, I guess by trade, a licensed marriage and family therapist and a licensed professional clinical counselor and have worked in schools actually most of my career, so lots of experience working with students and families and educators as well. And just kind of as I started off with direct service myself, and all, all of the direct services, or the majority, were IEP services, so a lot of familiarity with that. And then I just started to see some gaps in learning and training for educators, particularly, as well as related service providers. So that's how I kind of moved myself over more into an education sphere, I guess, really feeling passionate about making sure that, that all clinicians and providers feel, and educators as well, feel equipped and confident in their roles because we hold such responsibility, and sometimes that can feel overwhelming. So I really have a lot of passion around supporting you all and making sure that, that you feel good and confident in what you're doing. So glad that you're here, and I will pass it on to Taylor.

Hi everybody, I'm Taylor Vealey. I'm the Director of School Psychology and Mental Health Services. I'm a school psychologist and former special educator, and I'm just so happy to celebrate with you today. Um, I know this— the end of the school year is just a time of really looking back and feeling a sense of accomplishment about all the students you were able to serve, and I just thank you for taking the time to be here and celebrate with us and for all of your efforts over the course of the school year. And now Shawna and I are going to talk a little bit about the parallel ecosystem. Shawna, I'll go ahead and turn it over to you.

Yes, and we love this concept of an ecosystem because it's, you know, just like the, you know, the diagram here, you know, you as providers, you know, you're the core of our ecosystem. And you— we build a community. We're a community interacting and thriving together, and without one another we can't be successful. So we have one common purpose: to work together and, and thrive and support our students to, you know, achieve academic success and functional lifetime goals.

We have to work together to be a team, and so I'm so proud of where we've, you know, So speaking of teams, we have increased the, the number of teams that we have to support you all here at Parallel and the work that you're doing with your students. And so Shawna and I are always here for you, and then we've also— we're adding to our, our internal teams to offer more support. Yeah, so we have a team that's specifically for more clinical support and be sure that we can be as responsive as we'd like to be to any clinical need you might have. And so we're bringing on managers to our teams that will be discipline-specific. So those folks will be joining us over the course of the summer. We also have our provider operations and education team, and we have a mentorship program that is in early phases but will be rolling out here in the fall. So that every provider that comes through to Parallel, whether they're an early career professional, they're new to school-based services, or they're just new to telepractice and new to Parallel, we'd like to ensure that you have a mentor that can guide you throughout your time here. We also have our customer success and school operations teams. Many of you know these folks, Penelope and Hallie and Jesse, and they're gonna continue to be working to support you in your day-to-day needs as they arise with working with your students. And then lastly, and not at all least, we have our school partners, and we realize the connection that each of you share with them is something that we want to make sure is flourishing and that you're always set up for success in working with your school assignments. And so that really encompasses our parallel ecosystem. Some of our services have changed over the course of the year, and so Sean is going to talk a little bit more about who are we now and what are we offering? Right.

And just like that ecosystem, we've been learning and growing and evolving. And we, um, are a new company. We are, we are new to, um, the telepractice space, and we've made huge accomplishments. And we initially were working with more private, um, you know, providing private services, working with, um, families and, you know, and clients directly. And then we realized that we really wanted to focus and shift, you know, to K through 12 services. So that's, that's where we are now, is that we are going to be focusing on K to 12 services for school, you know, in the schools, providing comprehensive psychoeducational assessments, specialized instruction through special education services. Supporting our districts with, you know, coaching and executive functioning built into some of our specialized instruction, behavioral, mental and health counseling, as well as speech-language pathology. So we encourage you to check out this new demo that we have that demonstrates an example of what we do every day, as you know, as practitioners and Um, providing a telepractice session, so you get to see what it looks like on a day-to-day basis.

Lakely, I don't think the rest of us can hear the sound, unfortunately.

Give me 1 second and we'll try and—

we're going to try this, but we may have to share it after. You know, we're going to share.

We're going to share the video with everyone after, unfortunately.

Sorry about the technical.

Oh, wait!

I think it may work.

Wait, hold on, guys.

Specific needs.

Can you hear it?

Yes.

Ready for this?

I won't take too much of your time.

Each student starts out in the lobby and then enters the session.

Hi, how are you doing?

Good. The students answer questions.

Wait, wait, can we start from the beginning?

And perform tasks. The assessments or other services are designed in partnership with industry-standard testing companies like Pearson and Riverside.

I'm going to be asking you to do a few things for me today. Some are going to be really easy for you. Some may be a little bit more challenging. Just do your best, okay?

Some tasks use verbal stimuli and interactions.

Where would you usually find a pillow?

In your bedroom.

On a couch.

Right. What is a yellow fruit that you have to peel to eat?

Banana.

Other tasks, like during assessments, use verbal and visual stimuli as well as pointing.

These numbers are in a pattern. Tell me the number that should be in the empty box.

4.

Now don't point to a person, but do point to an island. All right.

The Parallel Platform has a provider view and a student view, so the provider can see all the instructions they need to give, monitor the student, and note the answers.

Excellent. Fantastic.

And in the student view, students don't see the provider's prompts for themselves, so they are not distracted. They only see what they need to see. There are also interactive features like a whiteboard.

I'm going to draw a face. Click on the paintbrush, and I want you to draw the mouth based on how you're feeling. Oh, good. A happy face. I like it. What does that mean?

I'm not feeling happy or sleepy.

It looks like this.

Oh, here it goes.

Oh, that's how happy you are. It's just this giant smile that's off your entire face.

Schools or families can log into the portal and see upcoming and past appointments, including group sessions. Trained onsite facilitators are there to help at each school, and for security, every student has a unique login and receives a unique link for each appointment. Providers can set up their availability to schedule appointments and sync Google or other calendars with a parallel platform. Providers manage session notes with easy-to-use templates based on session type and share completed notes or documents with students or schools directly. They can also create and assign tasks to other providers and K-12 associates working with their clients.

First and foremost, thank you so much.

Parallel is helping bring more providers and students together to help students learn, grow, and thrive. The results have already been amazing.

It was really nice to meet you and really nice to work with you.

Okay, there are some really cutie little pies in that video, and one of them may be mine. I'm just gonna say, um, but we'll move into talking a little bit about our strategy and program development on the clinical side for all of our services, um, so school psychologists, speech-language pathologists, school social workers, and special education teachers. We have received a lot of feedback over the course of the last 6 months, and we are working at full force now to really implement some of the changes that you all selected. So I'm going to go ahead and start by talking about updated assessments. So we are really expanding and curating a library of assessments. We've got a great library already, and we're adding to it based on some of the feedback we had about different areas where we maybe needed some more specific assessments available for all of the range of student needs that we have. We are also going to be talking a lot about measuring student outcomes, and you're going to hear this again in the fall, but we are very excited to be integrating surveys and some different metrics that we can use to specifically measure our students' progress as they receive services. And you as a clinician can get that immediate feedback from your sessions to throughout the course of the year as well to kind of adjust your intervention and your approach to services. We are continuing to update and add to our Report Writer tool to make it something that's really easy to use and really improves your efficiency with writing evaluation reports, which is always a great thing because I don't know about you, but it takes me like a really long time to write each evaluation report. Mull over every word, and it takes me forever, and my whole family makes fun of me. So hopefully this will be something that will be really useful to you coming into the fall as well. The report writer will also be able to show us the status of your evaluation reports, so we'll cut down on all of those emails asking you how things are going. The last thing that I'm gonna share about that I'm really, really excited about is we're working on a way to integrate our IEP goals into our platform so that while you're working in session with students, you're going to be able to view each student's goal and collect data with the metrics of your choice right there and then. So that should really save a lot of time in that documentation that right now we have to do after sessions. And with that, that's a perfect segue for Shawna to talk about the ease of documentation. Shawna, if you'll unmute, please. Yes, of course.

Sorry. With that, you know, and Taylor— to mirror what Taylor was saying, we've really been listening to you. We've been trying different things, gathering data, and in order to make improvements, create those efficiencies, and provide new resources. So The documentation, right? We're getting— we're moving toward having documentation templates and making that documentation easier right within our platform. So we are super excited about that and incorporating those goals and outcomes, you know, all in one. And we are also developing curriculum and therapy materials. So we've been very, very busy. So Thank you for all of your feedback and, you know, even the pilots that you've participated in. So we're super, super excited. For speech, we will also be implementing the report writer. We didn't do it this past school year, so that will create efficiencies, and we just want to have things at your fingertips and, you know, an ease to find those resources. We are also thrilled to have mentor programs, and Michelle is going to talk about that more. But, you know, we want to support new providers to schools, you know, new to Parallel. So we are building those mentoring programs, and it's a way to help you as a provider, you know, build your career and develop that along the way with Parallel. And then last but not least, we are continuing to build personalized trainings and again resources all in one spot for, for your ease. So I will pass it over with those last things to Michelle.

Great, thank you so much, Shawna. Again, so excited that you are here and excited to celebrate this end of the year with all of you and welcome those of you who are coming and joining to find out a little more about Parallel. Again, I am the Director of Provider Education. Just to quick put my mission statement, or not mine, it's ours for our team. And I think the important thing in looking at the mission statement is that we really listen to you, we listen to your feedback. And from that is where our team came up with this mission statement is really listening to you, hearing that you want clearer processes, you want things to be more clearly defined. Wanting more community and enhanced support. And then also a big request is more training and professional development opportunities. And so in listening to that, it really does shape and provide a focus for the education team on how we can best meet your needs and support you as you grow and develop here at Parallel. So a couple of things that we've been up to in the last year, particularly the last 6 months. The first thing we did is really to streamline our onboarding process to make sure that, that you all, when you start here with Parallel, that you feel prepared and that you have confidence in your new role and the confidence to move forward. That's a constant. We're constantly iterating and reiterating this process based on your feedback so that we can really get this right, because we know that people who have really positive and successful onboarding experiences stay for the long haul. So this really matters to us. It really matters to me and my team. that we really get this right. And so we're putting a lot of energy and focus into the onboarding process, as well as we are in the process of creating a school-based provider training. And this training is really for speech and language pathologists who have little or no school-based experience. And the really exciting thing about this is that this opens up our, our potential for providers that otherwise we may not have access to because there are a lot of people out there doing really great work, feeling really passionate about what they're doing, and they might just not have that school experience. Perhaps they work with little people or adolescents in private practice or maybe in hospital settings. So this is really exciting for us to open up our pool of candidates, and we're going to run our first cohort through with this training in the beginning of August. And then some upcoming projects that we're very excited about. As Shauna had mentioned earlier, we are creating a mentor program, and this comes from your feedback of wanting greater support, feeling a greater or enhanced sense of community. And so when we're creating this mentoring program, we're taking that into consideration and really want this program to be a space where folks who are coming into Parallel are feeling supported, they're feeling connected, they're feeling excited. And, you know, sometimes in a virtual world, It can be hard to get the support that you need in the timeframe that you need it sometimes because we aren't in an office where you can just walk next door or talk to your neighbor. And so we want to address that with this program, and we're really excited about that. And it also gives an opportunity for some of our seasoned clinicians to— our providers to be able to share some of their expertise and their passion for their roles, as well as their excitement about Parallel and the really great work that we're doing here. And then finally, something that I think I feel the most And what I'm most excited about is that we are in the process of submitting applications to become CE providers. And this is very exciting as somebody who professional development is my jam. It's what I feel excited and energized about. This is something that I have a lot of passion around. So we be looking ahead in the fall. We're actually going to do a 3-part series of 3 different trainings. And that's Those trainings are part of this process of submitting that application. So keep your eyes and ears open for that as we go into the fall, as the fall training series. We are so excited to highlight some of the wonderful skilled professionals we have here at Parallel and be able to share their expertise with you and to really hopefully grow your skills and your opportunities to really become experts in what you're doing. So, all right.

This is the part I'm really excited about. Tonight we get to hear from several of our providers about their experiences this year. And this quote is from one of our school psychologists in Texas. And yes, they can now be called school psychologists almost officially. When I started my career, I never imagined going online to work. as a possibility. I love that this is an option for us now. And that's a sentiment that I definitely identify with. Going on to the next slide, I'd like to invite our panelists to turn on their cameras. Welcome, welcome, welcome. I will have each of our panelists introduce themselves. But I'm very excited to hear from them. And we're going to be able to ask them some questions and hear more about their experience. So Deb, I will go ahead and start with you.

Hi, I'm Deb.

I have been working with Parallel since January of this year, and it's been really exciting because I've been part of the growth of this company and seen all of the changes that they're making, and they're continuing to grow. And it's, it's really been wonderful to be a part of that and see it happen.

And Deb is a school social worker, as you can see. Um, Anastasia, I'm gonna head it over to you next.

Yes, hi everyone, my name is Anastasia Buhari and I am an education specialist here in California. I started with Parallel in November— no, October of last year, and I am so amazed at our rapid growth. I am really excited because when I look at people who work here, I see the quality, I see passion, and I see true inspiration. Because I've been teaching for 23 years, and I also branched out into mentoring through universities, induction programs, for special education teachers who are just entering profession, and I feel at home at Parallel.

Oh, that's so sweet. Whitney, I'm gonna have you go ahead and introduce yourself.

My name is Whitney Stetzel, and I'm a speech-language pathologist here at Parallel. I work— my school district this year was Ironwood School District, way up in the UP of Michigan, and it's just been awesome to be a part of This is the first time I've ever done any type of job virtually, and I was a little nervous about it, but it has been nothing but amazing, and I've had so much support, and it's been really fun.

All right, so now I'm gonna popcorn some questions around to our panelists. Anastasia, I'm going to start with you. Tell me a little bit about what your students are like. And what makes you smile about them, of course? And then what, what do you feel most proud of about, about your services that you've been able to give to them this year?

Sure.

My students are amazing. Each one of them has an IEP, and each one of them battles different kinds of obstacles, conditions, health issues. But I love watching them blossom when they get an opportunity to actually learn. One of the students, if, if I start Thank you so much.

Deb, I'm going to shoot it over to you with, with the question, what is the biggest challenge that you've experienced in your work with Parallel this year? It could be something related to your school or just working as a telepractitioner.

Younger kids, it is harder, but they're so fun. ADHD kids, I find difficult to get them to sit in front of the computer. So with that experience, next year I'll be talking to the clients about maybe we need to amend this to 10 minutes twice a week instead of 10 minutes once or 20 minutes once a week. So that's been one of my challenges. But I have had a lot of great success with online as well with the littles.

They're just so cute.

That's very fun. Whitney, what do you feel most proud of this year in thinking about your work with the students?

I would say I was a little hesitant jumping into, you know, how am I going to do speech therapy virtually? you know, you think when you're communicating and doing social communication, you want to be right there with them. But I was pleasantly surprised with the success of a couple students, particularly that were on the autism spectrum. And they really struggled with communicating, and one little boy in particular would never open up. In front of somebody because he just never felt comfortable, but coming behind the screen and working with me virtually, he was able to open up. We were able to get a lot of information about what home life was like and have a lot of success going forward with his education. And so sometimes, you know, you think you need to be right there in front of your students, but the way that Parallel has all these tools in your toolkit and has supported me. You have everything that you need, and, and the kids actually love it, and they do really well because they're growing up in a world of technology and computers. And so I think for me, that was something that really kind of hit home and was really cool to see and have a breakthrough with.

That's awesome. That is really, really cool because I know that's a question a lot of people probably have. coming into it. Just what will that look like? How will I be able to connect? Anastasia, what is, what is one tip that you would have about making those connections with students that may be initially more difficult to engage during your sessions together?

You know, I found the simplest thing— bribery works. When you, uh, it just does. You know, we work for compensation, and children love to get compensated. So when you start your sessions and you, um, set up your system— and I, I always promise my students that Friday is the day that you get paid whatever it is that you earn, and we usually agree on the amount, um, depending on you know, the age of the child and his ability level. I go between maybe $5 and $10 a week. But the best tip that I could give everyone is give that child a choice of what it is that he wants to get a reward with, because we usually give them options from what we have for them— stickers, I don't know, erasers, whatever it is. I found that the little Amazon gift card does wonders for motivation. And even I have one student who is barely verbal. He's very impacted on also on the autism spectrum, but boy, does he understand money. He does. So we do our, you know, special dollars with him and he just lights up every time I tell him, you did a great job today on your own. Please go and put your dollar on the board. And his speech is quite important. So he goes, a dollar? No more? And I said, a dollar for now. And then you're working towards 2 more when we have our session. And it works. So I highly encourage everyone to use that structured positive reinforcement system. That's probably the best tip I could give right now.

Deb, what would be one piece of advice you would have for others jumping into the world of teletherapy? assessment, teleservices. Now that you've kind of made that transition yourself, looking back, what would you tell a new— someone who's new to it and considering it for the first time?

I would say a little patience because as soon as you sign your contract is not when you start working. It takes time to get credentialed. It takes time to get scheduled and get schools assigned to you. So just to anticipate that and to spend time going through the libraries and resources available is—

would really—

will really help people at a later time. And can I share? You asked Whitney the question I wanted.

What do you want to share, Deb? Give it to us. I want to share My greatest success is—

Hear it.

Yes, let's hear it.

I think I saved a life. Um, I had a kiddo that did not want to talk to many people, but because I was on screen, he felt more comfortable, I think, opening up to me. Um, and He was telling— he told me that he felt like something was wrong, even though it wasn't wrong. He felt like it was. And I knew that he had a history of depression. So we talked about it. We did the Columbia Suicide Risk Assessment. And when we came down to it, he was high risk. His grandma didn't want to take him. And I said, well, you are your own legal adult. You are 18. You make this choice for yourself. Do you feel like you need to go? And he said, yes, I feel like I need to go. And when he did, they took him off of one of his medications. And he said it was hard without that medication, but I saw him smiling more. And I think if he hadn't gone and if I hadn't told him, if I hadn't recognized something, something else is up here, we're like deeper and darker than usual. And if I hadn't done that and said, you are your own legal adult, you don't need your grandma's permission, we will get you there. And because of that, he got the help he needed. And I feel like that really might have just saved his life. So that was my greatest accomplishment, and I wanted to share it.

That's incredible. I remember that too. I remember that day. Whitney, I'll have those last 2 questions for you too. What do you, uh, what's your greatest success? You kind of spoke to that a bit. And then what advice would you have for others who might be considering providing services virtually?

Um, I would say don't let the fear of, you know, not being, um, the best with tech, technology and computers and All of that scare you, because that was me, and I wish I would have jumped earlier than I did. Because really, we have— there's so many resources out there to help you through. You have so much support, and you can learn to figure things out. I mean, even just the simplest things like, you know, putting this Zoom background on, I didn't even know how to do. Like, it's just You learn as you go, and you're supported, and just, just go for it. Don't let any of that scare you.

I think those are perfect words to end on. Just go for it, and you'll be supported along the way. I'd like to thank each of our panelists for sharing their experiences and their students with us tonight. This is the reason that we're all here. So a big round of applause virtually for each of our panelists, and we'll go, we'll go on to the next slide. And we have gotten a couple of questions. Just a reminder, you can go ahead and put your questions in the Q&A chat at the bottom of your screen. It's the little, the little caption icon there next to the record button. So please feel free to type in any questions you might have. But we will go ahead and send out a couple of questions that we can answer right now. So everybody's coming back to join us. I think our first question— I'm going to kick us off with a bang. I'm going to send a question over to Diana. And the question is, when you think about the future of Parallel, what are you personally most excited about?

There's a lot of things. I would say it's hard to think about the future as a whole. There's way too many things to touch on. But I think just as we even think about the new school year, I would say the work as a whole that we are doing retrospectively, thinking about the past year and all of the improvements that can be made to everything from the platform to kind of the way that we onboard and train providers and so forth. There's so much room for improvement and so much room for feedback that I hope everyone is sending our way. Because we are in this kind of retrospective period, and I'm really excited to see all that comes out of this super collaborative effort. And with that, I will say also a shout out to, well, each and every one of the speakers on this call other than myself, as well as Jordan and Place, who have spent a lot of time working on really our clinical development as a whole. And we have some really exciting things coming in the new school year that we're thrilled to roll out on the clinical development side. So Stay tuned. And I guess that's my little teaser also for the upcoming school year.

I love that you're leaving us hanging with a teaser. It's like you have to come back in the fall for sure to find out. This is so exciting. Okay, so this, this question is a really good one, and I'm going to try to send it both to Shauna and Michelle because I think you can both speak to parts of this. So the question is, given that this is a remote-first environment, Would love to hear more about the culture of collaboration between PEARLS provider network. So I'm thinking collaboration between providers, collaboration between our teams and with our schools. What would you all say about the culture of collaboration? That's a really good question.

I can start on that one. I don't— because my role is really supporting providers, I can just speak to that piece of it. But I know that for me, collaboration is really a priority because I think one idea is good, many ideas come together is great. And that's where we get our best ideas is when, you know, everybody has input. So also creating community is something that's really important to me. It's something that I make a priority. And to create community, you need many voices. And so I think that's something that is definitely a value of mine. And certainly it is a value of our team. And when I came into Parallel, you know, I'm always a little nervous at first. What's it going to be like? And what I found was just a really, really open, welcoming environment of people who want to hear and, and engage in different ideas and collaborative processes. So I found that to be really a priority here, not just my value, but it has been my experience to be the value of all of the leaders here at Parallel. Um, which makes it a really, I think, vibrant, dynamic place to be. And, um, as far as the providers, I think it can be really challenging because we are in a remote world, and that's something that is on my mind often. And I speak with my team members about what can we do to really bring a more collaborative environment. So some of the things that we're working on, we're going to start doing working groups. We already have them on the calendar with people right out of onboarding. We want to hear feedback. 3 and 6 months out so that we can use that collaborative process to really figure out how to do this better and always be improving. So definitely a priority of mine as an educator and has certainly been my experience as a leader here.

Wow, how can I follow that, Michelle?

You could talk about collaborative schools.

Yes, I, I I definitely am a strong believer of communication and collaboration, and we have implemented so many different ways to have a positive culture, number one, and to be supportive and bring our providers together in monthly meetings, as well as being available to connect with providers one-on-one. I'm always, you know, I'm always available to connect with, with you as a provider. And answer questions and support you in whatever situation, as well as really connecting on ideas and problem solving with our students. Bringing, you know, that's— we always have room for improvement. So we look forward to having more groups where we can actually talk about, you know, students and treatment ideas and And that. But I wanted to bring Whitney back on camera because I want, you know, everyone to hear from a provider who is working full-time in the schools, and I wanted to get— I wanted you to have her perspective.

So that's honestly like one of the most challenging things when I first started was, oh my gosh, I'm not in a building with somebody where I can just go and communicate and, you know, talk to this person for what needs to be done. So I was a little nervous about that, but honestly, it, it's just been so awesome to see, like, anytime that I've needed anything, um, there's somebody there and there's a way to communicate with them. So, you know, I need to talk to Shawna, she I schedule, she's available, we have a meeting, I'm supported.

She—

Shawna doesn't know the answer, she sends me to somebody who, who does. Like, you're constantly supported. And then being in the schools as well, you can't just communicate to the special ed director, you know, face to face to talk about the IEPs. So it's really been trying to find your key people and knowing who your contacts are. And then Once you have them, you know that they're your go-tos and it's, it's an open door of communication and you're, you're always able to, to have that support and you're always able to find it. And I think that it's, you know, especially working closely with Parallel, you— I have somebody who does the scheduling for me. If I need to reach out to HR, I have that as well. And you never— you don't ever feel like anyone is really superior to you. Like, you— I can talk to Shawna and give Shawna ideas, even though she's superior to me, and we can collaborate, and it's just awesome. She has ideas that I can add on to, and she thinks of things that I don't. And that's kind of how the whole dynamic is at Parallel, and that's one of the reasons why I really enjoy working here. And it's just been awesome to see everything grow and continue to grow, and being a part of it is so much fun.

Thank you so much, Whitney. There's a question, actually, Taylor, I'll ask this one to you. There was some, some talk about, you know, school assignments, you know, if, if a provider was to join Parallel When can they expect to receive a school assignment for this new school year?

Oh gosh, that's the million-dollar question. That's something that I'm always attuned to as a provider too. So our school assignments are actually going to be coming out on a rolling basis. And what this really depends on is our school partners confirming their needs for the coming school year with us. So we will be starting to contact providers that might like to return to the schools they were with this year as early as the end of this month, and that information will continue to roll out through July and into August and into September. Those are typically the months where we have a lot of schools reaching out to us, and so we very often will ask providers to check your email pretty regularly over the summer so that we can make sure that we're connecting with you on any opportunities you might have. I have a question for Diana because we only have a few more minutes. Diana, this question is, would you mind articulating again what makes Parallel different from other telehealth companies?

Yes, absolutely. I think the best summary of it is our clinical excellence. We talk a lot about excellence as a value within Parallel. We really like to set big goals and, and go above and beyond in achieving them. And I think, as so many of you have pointed out already today on this call, is that, you know, there are so many layers of support. And, you know, it goes beyond just, you know, in each individual provider on our network, but also, you know, how we're able to collaborate and support one another, how everyone on our team— thank you to everyone on this call, Shawna, Michelle, Taylor, Manson for really stepping in and building that community and that space for everyone to feel really supported. Obviously, the work that Jordan does, our chief clinical officer, and so on. But I think that that is probably the best summary of it. I would say, to answer like a little bit more concretely about the business, right? You know, that clinical excellence, that's really what drives everything that we do from a product and from a program development standpoint. And I guess To give a little bit more light to my last answer about what's to come, you know, we are working a lot on how we can actually use technology to help each and every one of you do your job better, help you with some of the tasks like prepping for sessions, helping actually engage with students during sessions in this virtual environment, and then helping with some of the like less exciting tasks tasks like documentation and so on. But I think that is kind of, if you ask me, like the longer-term vision for the company and why I keep touching on the product and the tech is that, you know, it is really exciting what we're able to kind of invest in and build out and how it can ultimately support all of the services that are taking place today. And the last thing I'll say is, you know, we also are thinking a lot about how can we use the platform to help drive really kind of better outcomes, both to track those outcomes that students are really experiencing from working with each and every one of you, and how can we use that knowledge to then build again better tools to help engage with students along the way and also just make everyone's job and life a lot easier. So with that, there is still a lot to come, but I think that it's really unique as a company to really have both layers, both the, the really kind of clinical focus as well as this kind of product focus. And again, a lot to come in the future.

Thank you, Diana. We had a couple of questions from participants about positions that we're hiring for and how to apply. So I think this would probably be a good time to kind of move into those areas. So next slide, please. These are the different areas, and I think Michelle is going to talk about them. Go ahead, Michelle.

Yeah, I started talking with my mute on. Um, well, you know, again, we are so excited about, um, where we've been and what we've done and really excited about where we're going. And because our mission really is to impact, um, learners and to really be, uh, top in the field, we are growing. And so what are some of the opportunities we have here at Parallel? We are currently hiring for speakers speech and language pathologists, school psychologists, special educators, special education educators, speech and language pathologist assistants, and school social workers. So, uh, next slide, please. If you know anybody, you yourself, if you came today to check this out and you're interested, please, uh, you can send your resume to hiring@parallellearning.com. Or if you know somebody that you think would be a great fit for Please pass on this information and give the referral. And you can also have them email their resume to hiring@parallellearning.com. And if you do refer somebody— and so I guess you would send their resume to hiring@parallellearning.com. And if you do refer somebody and they do come on the team here at Parallel, then you have the potential to get a $200 referral bonus if they come on board and they are here for 3 months. So really exciting things. We want to support you as you're bringing in really high-quality people and support those folks, our future employees. So, um, we just encourage you to get the word out as we are continuing to grow and expand.

And I'll just add, you can also go to the Parallel Learning website and click on any of the positions listed under the current section to apply directly from the website too if you don't know someone here at Parallel and would like to just jump right in. All right, next slide, please. All right, this is very important. I'm going to introduce you to Dr. Jordan, who is our Chief Clinical Officer and just an amazing individual. He is going to share the raffle winner with us.

I have the easiest job tonight. I'm going to do 2 things. I'm going to introduce the raffle winners. We have 2 winners. And then Say a few parting words. I promise not to keep you too long because I know we are almost out of time. So first and foremost, we have 2 winners of our raffle. Congratulations. The first one is Leticia Gutierrez, and the second one is Hannah Slater. So congratulations to y'all. Hope you enjoy.

Now, I—

we have all these wonderful providers. I'm just going to take a moment Please indulge me. I want to start from a place of gratitude. I am extremely grateful to be working with Parallel. I am so spoiled. I get to do something I love. I get to help so many kids in my position as Chief Clinical Officer. And as you saw this evening, I get absolutely spoiled by our clinical leadership. Our clinical leaders are fantastic. And you heard them talk tonight and they make me look good. And I am so grateful to be working with them as well as my other colleagues at Parallel. We all have the same vision. We all have the same mission to help these kids grow. And that brings me to my second sort of order of gratitude, which is to our providers. Our providers, we know from the research that a great deal of evidence-based practice, and we talk about excellence, clinical excellence and evidence-based practice, a huge proportion of what works with kids is the relationship, the relationship between the provider and the kiddo that they're working with. And our providers never cease to amaze me with the amazing relationships that they build with our kids. And the reason we see the amazing outcomes that we see, yes, our providers are Supported. Yes, we provide extra education and supports and mentorship and all that other stuff. In addition to all of that, they build amazing relationships with the kids out there, with our school partners. And this— again, I'm spoiled— it makes me look good. I have nothing to do with that. And I am, I am so grateful to our providers for showing up. for these kids, these kids with learning differences, with thinking differences. You show up every day to make their lives better, and I could not be more proud and more grateful for the work that we are doing, you are doing with these kiddos. So I want to say a huge thank you to all of our providers, all of our wonderful, wonderful providers, the ones that have worked with us today, those who may work with us in the future, and we hope that you may. I am just extra grateful to all of you. I want to end on a note about a particular provider. One of our providers, Francesca Williams, unfortunately passed away recently, and it was unexpected, and we are extremely sad, and we want to send our gratitude, our love, and our support to her family, to all the kids she worked with. We want to send sort of a heartfelt thanks and sympathies to all of those who knew and loved her. And I hate to end on this kind of a downer, but our providers are special to us. Our providers mean the world to us because they are the ones right there on the front lines Helping all of those kids, and when we lose one tragically like we did, it hurts us. And so I just want to extend my sympathies to her friends, family, all of those kids who worked with her, and and say thank you for all of the work for all of those kids that you helped. Thank you for all of the hard work that you put in and all of the lives that you. I'm gonna end there. Thank you for coming.