A short YouTube testimonial (uploaded April 16, 2024) featuring civil contractor Dario Amicuicci describing KL Tech as a proactive, highly responsive IT support partner. He emphasizes that critical documents are stored in the cloud, that KL Tech provides 24/7 support (including onsite visits when needed), and that his company has relied on KL Tech for over 20 years as an important part of their safety net.
Questions this video answers
April 16, 2024.
For over 20 years.
Chapters
Everything is online, Everything is in the cloud now, all our documents. If something were to be attacked, even if they just locked up our information, we wouldn't be able to transact business as we know it. As a civil contractor working on highways, we're a very proactive company. We take safety very serious. We take everything we do very serious. We plan ahead. We're always looking at, you know, what angle, what could go wrong. So having KL Tech, they're a very proactive IT company. KL Tech's responsiveness is fantastic. All of our employees know as soon as they have an issue, or it could be a minor problem or a major problem, you contact KL Tech, a ticket is issued. They're already letting us know they're on top of everything, and they let us know when it's complete. Our business works day and night. So knowing that anybody can contact them day or night and they can log in. If they can't, they show up on site and they take care of any issue we have. For dealing with KL Tech for over 20 years, I've seen them grow and I've seen how their level of support has continued to grow. And everybody in our company and everybody we recommend to KL Tech to has nothing but great things to say about them. They're really responsive and they support everybody's needs. No matter how big or small the company is or how big or small your needs are, you could always count on them. They're a big part of our safety net here. And having them, even though they're outsourced, they really feel like a part of the company here.