Derek Cole explains that heat pumps work like a refrigerator in reverse. A fridge removes heat from inside and pushes it out; a heat pump pulls heat from indoors and releases it outside. Most home air conditioners are actually heat pumps doing this same heat-transfer cycle.
I've actually gotten this question a few times, and everyone has a heat pump in their house. It's called a refrigerator. When you put stuff in the fridge, it takes the heat out and puts it in the home. Well, your unit works the same way for a heat pump. It takes the heat out of the home and puts that outside where no one cares about it. So if you have HVAC system in your home, it's a good chance you have a heat pump.
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