Two HVAC technicians walk through a service call where a faulty blower motor had voltage but wouldn't run, until a schematic showed the real problem. They also detail their invoicing process: attaching financing paperwork, stapling documents, storing them in a shared folder, and sending a confirmation email.
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Bad blow motor. Had voltage going to it. But the lady next to you— I'm going to keep it right. Dave's wearing a sheet. I said, man, you get those other 3. What?
They want invoice.
Okay.
That's why I staple it together. That's for me knowing that she did the financing paper. That's for me when I go invoicing and it's stapled together, I know we did that already.
So who gets this?
It stays in the folder.
Until you build?
It stays always in the folder because all they want is an email with that. I never did anything else with that, and we got paid, so I'm assuming we're doing right.
Daddy going around my butt to get to the other side to figure out what's really going on. I kept tracing down the wrong trail. I'm like, I'm tired. It's like, come on, let's just get this thing figured out, you know. Finally I was like, wait a minute, look at my schematic. Oh, thank you. It's a good day.
You're right.
Look at my schematic. And I start— hey man, I got power everywhere. The damn fan's back. It's all waking up. Jeez, how tired are you? Idiot tonight. I know, that's what I was just telling Nick. It's Wednesday, it's been a long week. Feels like it's been a week. Yeah, I don't know why. At least it's just not me. It's bad when you the only one feel that way. I might have set you up to tell you that the errands— I apologize. Well, at least you apologize. I won't curse you that bad then. Hey, it's Derek Cole again, episode 74. Yeah, 74 of the, of the Ask Derek Cole Show. There are no small or big coincidences. Only coincidences. Only coincidences.