Inside The Comfort Experts | 25

Derek Cole explains why air conditioners produce water and how wind noise travels through buildings. He shares frustrated stories from service technicians trying to find homes when customers give vague directions, emphasizing why precise location details matter for service calls.
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That wind and that tower rocking, you hear it when it grabs them cables. It's coming down on the buildings, them cables going— you can hear it inside. You stand here, you You see that thing rocking? That cable stretched out. See that cable on top? Yeah. Now you can see that. The air conditioner is a dehumidifier, so to do that moisture is taken out of the air. So the result of that obviously is water. So that water has to go somewhere. Good? No, I'm not sure. Give me back. Big hand motions. Big hand motions. I'm not sure. Bald head is on there, we're good. We had to go there like I didn't know it was bald. Yeah, I figured it out. And then it's done. Good. Yeah. Hey, this is Derrick Cole. Welcome to episode 86 of the Ask Derrick Cole Show, answering your home and energy questions. How many times you had that problem? What's that? People didn't know their address. They just told you the vicinity of where they lived at. Oh, I had a lady. I was on the phone with a lady one time. I said, how did you get to your house? And she said, I live on State Road so-and-so. So I can't go to State Road number. She You know the name of the road? She says, no, they put a name on it, I don't remember. I said, well, do you ever come to Laurinburg? She said, yeah, yeah, I shop there all the time. So, how do you get here? She said, uh, I'm going to let my husband give you a call. I'm not sure how I get there. And then one lady said, well, you come out of Laurinburg and you go to so-and-so, and then you turn where the red house used to be, And then you go on about, I think it's 3, 4, 5 roads where the dead tree fell down. I said, "The dead tree still there?" She said, "No." I said, "The red house is gone?" She said, "Yeah." I said, "We got to do better than that." Trying to figure out what in the world you were doing. Just need drip. See if you got it understood.
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