A short YouTube excerpt (single-speaker) where the speaker explains that the team proactively reaches out to three users who have water problems and smartphones—contacting them before they report issues. The speaker also raises concerns about whether users actually see app notifications or have notifications enabled on their phones.
We now have three people with water problems, with smartphone. All three times. We have reached out before they have reached out. That's the purpose of it, is to tell them what's going on before it becomes. Before they even notice. Also, well, they have the app on the phone getting that critical notice that we're getting. But are they looking at the phone? Do they have the notifications turned on? Are they? You know what I mean? That's fine. That's what we're here for.
How to Prevent Mold and Odor in Your Air Conditioning System with UV Light #shorts
