Derek Cole argues the HVAC industry relies too much on temporary fixes instead of solving root problems. He compares it to treating symptoms rather than curing disease: homeowners deserve lasting repairs, not cheap Band-Aids that mask the real issue.
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We're going to give you solutions. We're not going to give you Band-Aids. It's Band-Aids. It all is Band-Aids. The whole industry, our whole industry has been about Band-Aiding the problem. You know, putting a Band-Aid on it, not solving the problem. Not getting to what's— you know, there's there's something growing on the wall, just clean the wall, it'll be fine. No, it's going to come right back. Once you find out what's causing that stuff to grow on the wall and then fix that. That makes sense to me, right? That makes sense to you? I mean, let's stop dancing around the subject. Let's fix the problem. I've seen this problem a lot in HVAC is people try to put Band-Aids on the problem and don't try to fix the problem, right? I mean, I go to the doctor, I want to be healed of the sickness. I don't want a medicine to mask over the symptoms of the sickness. Does that make sense? So I want to, I want to cure. I don't want the Band-Aid. I want to stop bleeding. I want to cover it up. Yes, some people like it, some people don't like it, and they go with a cheaper option or a Band-Aid approach. That's fine. I mean, it's their choice, but at least you can't say that we were not real about what's really happening in your house.
All we need is just a little. All we need is just a little. All we need is just a little.