
In a brief dialogue, Speaker A and Speaker B discuss the emerging view that profitable small and medium‑size enterprises (SMEs) will become the most valuable asset class by the end of the decade. They note a wave of liquidations and administrations among owner‑operated service firms—often started by technical professionals such as IT engineers—because these businesses lack scale and financial resilience. The conversation highlights a concrete example: Spruce, a startup that provides a software platform for heat‑pump installers. Spruce illustrates a common pattern where a single founder and a handful of helpers run a niche service (heat‑pump installation), facing pressure to increase pricing and efficiency. The speakers suggest that while many such firms are vulnerable, those that can integrate technology and achieve profitability represent a high‑potential investment opportunity.










