The Key To Any Successful Hire

30 Mar 2026 · 1 min

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In this brief interview, Speaker A asks about effective hiring strategies that work even when the economy is sluggish. Speaker B explains that about three years ago they discovered the book Who, which distills hiring practices from billionaire leaders. They adopted the book’s framework, integrated it into their own hiring processes, and then formalized it into a standardized playbook that is now used across every business in their corporate group. The conversation highlights the shift from ad‑hoc hiring to a structured, repeatable process grounded in a proven methodology.

Hiring great people is always a challenge. And, you know, winning new customers is a challenge for some. Are there some things that you're seeing across the portfolios in terms of hiring that's working, even though the economy is not booming, that you're winning because of something you're doing?
Something that really helped me probably about 3 years ago was a book called Who. It was absolutely fascinating. And it was a book, I think it was from billionaires and their experience of hiring people and their framework. So I integrated that framework into hiring processes.
Fab. And so that's again, then that becomes a playbook for every business in the group. Yes. This is how we're going to hire. We've now got a structure and a process.