Dr. Jeffrey Edwards, MBA, CQF, CSSBBFounder & Chief Executive Officer, FFERM Technologies Inc. · founder of FFERM Technologies, an AI-powered Risk Intelligence Platform that lay

Curious about that moment of frustration? 🤔💭 #WorkLife #AI

23 Sept 2026 · 1 min

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In this brief monologue, Dr. Jeffrey Edwards recounts a moment of interpersonal frustration where he felt a colleague failed to understand his perspective. He explores possible reasons for the disconnect, including a perceived knowledge gap, the way he communicated, and the colleague's assumptions. Dr. Edwards admits that his immediate internal reaction was to judge the other person as "dumb, crazy, or stupid," but he quickly recognizes that such thoughts are unproductive and not the appropriate response. The reflection highlights his awareness of personal bias, the importance of effective communication, and the need for emotional self‑regulation in professional settings.

Chapters

And it wasn't the fact that he didn't agree. It was the fact that I didn't feel like he understood where I was coming from. And that lack of understanding represented a level of knowledge around a specific topic that I felt he should have known, but maybe he didn't. And it may not have even been the level of understanding. It could have been the way I delivered it, could have been his assumptions around it. Mm-hmm. But the conclusion that I came to was, you know, just, are you dumb? Are you crazy? Are you stupid? Um, in my mind, um, but even in my mind, that was not the right thing to do.