Dr. Jeffrey Edwards, MBA, CQF, CSSBBFounder & Chief Executive Officer, FFERM Technologies Inc. · founder of FFERM Technologies, an AI-powered Risk Intelligence Platform that lay

Want to understand before disagreeing? 🤔💬 #ListenFirst #Disagreement

23 Sept 2026 · 1 min

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In this brief segment, Dr. Jeffrey Edwards emphasizes the importance of seeking to understand others before reacting to disagreement. He advises against dismissing interlocutors as unintelligent or uninformed, and instead recommends pausing—taking a short break—to reflect on the conversation’s merit and the other person’s perspective. The core message is to recognize that differing viewpoints may stem from alternative perspectives rather than a lack of intelligence, encouraging a more constructive and empathetic dialogue.

Chapters

That we should start to try to understand first instead of being understood. So in that sense, when you do disagree, don't go to the they must be an idiot, they're stupid, they're just you know unintelligent, they're uninformed. Da da da da da da da da. You can go down the list. It's easy to do that, but. Take a break, take a step, take 5, and ask yourself, what was the merit of the conversation to begin with? What is the merit of the person that you're talking to? And is it that they are unintelligent, uninformed, or is it that they just have a different perspective than you