Nataliey Bitature argues that leaders sometimes need to have hard, direct conversations with disruptive team members. When coaching fails, a candid intervention or "rude awakening" becomes necessary to protect team harmony and performance, even if it's confrontational.
Sometimes people need that hard talk, and I think sometimes it's more about shaking them up or pulling them out of the monotony of the day-to-day. Sometimes it's about egos. People have become too big in what they are doing. They are clashing with others. It's interrupting the workflow. And I think especially in company settings, offices, businesses, you need community and you need collaboration and you need harmony. People need to work together and get things done. If there's one person who's causing problems in the whole office, you're now stressing everyone. No one is performing at optimum levels. Because of your ego, your bad manners, your temper, your divorce, your busy buu at home is now causing us chaos in the office. So that's when I have to bring you in and like, we've tried to coach you, we've tried to help you through this situation, and now it's about, okay, you need a rude awakening because something has to change. You get to a point where change has to happen now, otherwise it's you who's not going to be here. And that's, I think, the moments that are difficult as leaders when you have to be the boss, because being the boss means all the difficult things fall on you.
