0:22

In this brief dialogue, Speaker A emphasizes the necessity for leaders—especially women—to maintain composure in the moment when provoked, noting that while emotional reactions can be processed later, immediate outbursts undermine leadership credibility. Speaker A acknowledges that women may feel more naturally emotional and that triggers can lead to undesirable reactions. Speaker B contrasts this with a claim that men are more prone to physical aggression, describing it as a natural response. The conversation concludes with Speaker A recounting a concrete incident where a procurement employee physically slapped a colleague, illustrating the real‑world stakes of uncontrolled emotional responses in the workplace.

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