Dr. Vince Leone explains how clinic staff appearance affects patient trust and compliance. Having everyone wear coordinated scrubs with embroidered names and a pre-planned daily color scheme builds a professional look that reduces anxiety and improves appointment adherence.
If you're young in practice, if you're young in niches, if you're having issues with patient compliance or conversion, this is the first thing to change.
Amen. That's a great point. And it kind of leads us into our next area. So, we talked about doctor appearance. Well, staff appearance. Well, one easy thing you could do to enhance staff appearance is to have them wear scrubs. Yep. As well. Yep. And, uh, so we sometimes do see that in many offices where the whole team is in scrubs, and like you said, the name's embroidered on there. They got their own name, clinic name on there. And, uh, basically it just amounts to what color are we gonna wear today.
Yeah, we would have our, our girls would, um, um, you know, obviously all coordinate, right? They all would wear— they all had 4 different colors, right? Uh, there was like a pink, uh, a maroon, blue, and black. And so then they would coordinate the night before. Hey, what color are we wearing tomorrow? We're wearing this. Great. So they should all be in the same color, but your team should be in scrubs, right? Because, well, a couple
