Dr. Vince LeoneOwner, Consultant, Specialized Practice · Owner, Consultant at Specialized Practice

Doctor's TikTok Secret: The Clock Trick To Boost Patient Satisfaction

13 Nov 2025 · 1 min

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In this short segment of Dr. Vince Leone's video, he emphasizes that patients are primarily concerned with their own health issues and have little interest in the physician's personal life or small‑talk. He warns that excessive chit‑chat and overly long appointments (10‑15 minutes) frustrate patients who want a quick, focused visit. Dr. Leone recommends limiting visits to about 6‑7 minutes and using a simple, inexpensive timer to keep appointments on track, thereby increasing patient volume, practice efficiency, and overall patient satisfaction.

Chapters

Patients really could care less about you as a doctor. They don't care about what you did over the weekend or, or how's your family, or they don't care. They only care about themselves, what they're there for.
And by the way, the best patients, the ones that want to get in and get out, they're going to be incredibly frustrated if they're sitting waiting, looking at you talking about BS, and they're like, he's not even treating the patient, you know, all they're doing is yakking. That would be a really simple— if you're a— if you're guilty of, uh, yakking too much and, um, You know, you're taking more than 10, 15 minutes, or 10's too long in my mind. I think 6, 7 minutes is totally fine. But if that's you and you're guilty of that and you want to see more, you know, see more volume and grow your practice, that little timer thing I think would be a great little cheap little tool to get you, keep you on track.