The Anatomy of a Seven-Figure Practice with Dr. Doug DeSalvo

20 May 2026 · 37 min
37:06

In this episode of the Practice Builders Podcast, hosts Dr. Vince Leone and Dr. Kyle Pankinen interview Dr. Doug DeSalvo, a 64‑year‑old chiropractor from Northern California who has built a 7‑figure cash‑based practice centered on decompression therapy, shockwave, laser, and other advanced modalities. Dr. DeSalvo recounts his 37‑year career, describing how he first adopted decompression in 2000, paused it, and re‑introduced it in 2023, which helped double his practice in a year using only two tables. He explains the strategic decisions that enabled growth: risk assessment before purchasing equipment, rigorous numbers analysis, and internal marketing through patient education handouts and the 3D Practice digital platform. He details his intake and ROF (Reason‑for‑Visit) process, which leverages a trained front‑desk team to perform online and in‑person intakes, reducing consultation time to a few minutes. He highlights partnerships with a nearby MRI facility for cash‑based scans, the creation of handouts using AI (ChatGPT), and a structured maintenance‑care pathway that includes booster decompression sessions. Dr. DeSalvo shares how he built a strong team—an eight‑year‑tenured office manager (“Steady Eddy”), four clinical assistants, and a culture of fair wages, health‑insurance contributions, and ongoing weekly training focused on phone skills and protocol mastery. He discusses leadership evolution across four decades, lessons from an embezzlement incident that taught him tighter financial controls, and the importance of trust and authenticity with staff. The conversation also covers his broader toolbox of cash‑based services: MLS and MicroLite lasers, Storz shockwave, percussion devices, HAKIMED electrical stimulation, NeckCare ROM measurement, EEG stress testing, and the RezziMax vagus‑nerve tuner. Dr. DeSalvo advises clinicians aiming for a 7‑figure practice to first acquire decompression and shockwave, develop a solid patient‑care framework, and ensure a friendly, well‑trained front desk. The episode closes with reflections on exit planning, retirement, and the value of being an expert in niche services rather than relying solely on equipment.

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