Dr. Vince LeoneOwner, Consultant, Specialized Practice · Owner, Consultant at Specialized Practice

Your Doctor Has Answers: Ask the Questions They Fear!

5 Dec 2025 · 1 min

Watch on YouTube

0:38

In this brief excerpt from the YouTube video, Dr. Vince Leone and Dr. Pankinen discuss how physicians can more effectively engage patients about treatment decisions. Dr. Pankinen stresses the importance of setting aside dedicated time to answer any unanswered patient questions and to probe deeper when a patient hesitates or says “no.” Dr. Leone adds that patients often need to “think about it” because the decision is significant, and the clinician’s role is to ensure the patient has clarity on every aspect before committing to start treatment. The dialogue highlights practical communication tactics—asking targeted follow‑up questions, uncovering hidden concerns, and guiding patients toward readiness for therapy.

I'm here right now. I'm the doc. I can answer your questions. I set aside this time for you. What question can I answer for you that hasn't been answered yet that would get them to that point where they are ready to start? And so that's, you know, a lot of times when they say no, you just got to, you got to just dig in deeper and ask more questions.
That's a beautiful point, Dr. Pankinen, because You know, inevitably you're going to hear, well, let me think about it, right? 100%. It's an important decision and you need to be clear on every aspect of this.