Enrico Schaefer describes a ChatGPT failure where the model hallucinated because it missed recent information. Rather than blame the AI, the user realized better prompting and logical framing could have prevented it. The lesson: managers need stronger skills managing AI tools, not just stronger tools.
Chapters
One of my partners yesterday said something that I thought was really interesting and really important, which was that he is explaining to me how he uses ChatGPT or how he used it on a specific task, and it failed him. It did not note something that was important. It did not understand the most recent information concerning a particular issue. And then he said something that I thought was absolutely The most important part of the conversation, which is, but I didn't. Instead of blaming the hallucination on the GPT, he actually took another step forward and he said, but what could I have done different? What instructions or prompting could I have done that could have gotten me a different result? And that is exactly the point. If you're using these tools, you have to get better at your prompting, at your logic, at your instruction, at your management. You are a manager using the GPT assistant to help you do a job.