Eric Siu explains how U.S. businesses hire virtual employees from the Philippines and Pakistan for $3.75 an hour to handle customer service and orders. These workers often juggle multiple jobs to survive on wages that undercut local labor costs.
Have you seen the explosion of $3.75 an hour virtual employees? No. When you try to go order at Burger King or something, and it's just like, there's like someone greeting you. They're just doing like a hologram? It's not a hologram. It's a real person from the Philippines taking your order or doing customer service because the minimum wage has got so high. Like, in like New York, it's like $20, right? And these people that are customer support agents, they actually work like 4 or 5 different jobs at once because sometimes they're just security for someone walking in or greeting someone. So imagine if you're someone from the Philippines or Pakistan or something, you can make like, you know, $20 an hour or something, which is a lot of money.
