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Eric Siu explains how AI drives business efficiency by replacing processes and workflows rather than targeting people directly. The shift is about automating what work gets done, not eliminating who does it.
Eric Siu explains how AI drives business efficiency by replacing processes and workflows rather than targeting people directly. The shift is about automating what work gets done, not eliminating who does it.
They used to have 2 full-time people, you know, doing that job, and now AI has replaced that, right? And so they're just looking for efficiencies. I would say they're looking for ways to not so much replace people first and foremost, but more so to replace processes, because everything that you do with an AI or just business in general, you're paying for a process, you're paying for a workflow.
