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Brian Chesky stopped delegating when COVID hit Airbnb in 2020 and went into founder mode, handling operational details himself. This hands-on leadership helped turn the company around from its crisis.
Brian Chesky stopped delegating when COVID hit Airbnb in 2020 and went into founder mode, handling operational details himself. This hands-on leadership helped turn the company around from its crisis.
We should talk about how founder mode will shift the tides of business. Let's just use Airbnb CEO Brian Chesky. 2020, that's when they almost like business went down a lot, right? Because of COVID the shutdowns and everything. He's hearing from everyone. He's hearing from his board, he's hearing from his employees, he's hearing from all these people. You should do this, you should do this, you should do this, you should do this. So he started listening. You should do this. He started doing all these things that didn't feel natural to him. And I think he ended up not liking what he was doing. I think he ended up hating work, right? But he decided at a certain point, hey, I'm going to get super involved with details again. Screw delegating everything. I'm going to get involved with all the details. So with Airbnb, once he started doing that, once he started getting involved with everything again, like everything just started moving up and to the right. We've kind of been talking about this. We just haven't articulated this over the last couple years where it's like, if we're involved, it's just a different company at the end of the day.
