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Eric Siu maps how agencies scale using a 2×2 diagram. Custom premium projects are high effort and hard to scale. The move that works: reusable workflows that cut delivery effort while keeping customer value high.

Eric Siu maps how agencies scale using a 2×2 diagram. Custom premium projects are high effort and hard to scale. The move that works: reusable workflows that cut delivery effort while keeping customer value high.
We need to have a 2x2 diagram that shows that we continually wanna move towards building reusable workflows that are less delivery effort over time and are high customer usefulness versus just doing custom premium work all the time 'cause that's harder to scale.