The Creator of OpenClaw Just Apologized

This content was created by Eric Siu. This content was uploaded by Eric Siu. This is a YouTube video titled "The Creator of OpenClaw Just Apologized" (published May 7, 2026). It is a single-speaker commentary/presentation (the host appears to be from Single Grain/SingleBrain) reviewing a recent apology from OpenClaw creator Peter Steinberger and documenting reliability regressions after a recent patch (examples shown from Slack and Telegram showing failed agent responses). The presenter contrasts OpenClaw’s current instability with a competing agent project called Hermes (which he praises for reliability), explains how he orchestrates agent fleets (SingleBrain, Alfred as an OpenClaw bot, Hermes as the preferred brain), discusses the need for the OpenClaw project to build a team and become more “secure, stable, reliable,” and promotes Single Grain/SingleBrain services and deployments. The presenter recommends starting with Hermes for stability while noting OpenClaw’s strengths and likely recovery with additional support (mentions OpenAI involvement).
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So is it over for OpenClaw? That is the real question because right now there are competitive agents coming along the way, but OpenClaw literally just issued an apology. The creator just issued an apology, and I'm going to tell you right now, I'm going to show you some examples of how it is not working well for us right now. OpenClaw has become pretty critical to how we do business, how my team works, and they say they cannot do without it, right? So having these autonomous agents is extremely powerful. I certainly think that Peter Steinberger has brought a lot. He's the creator of OpenClaw, and he's certainly given us this gift, this open source gift. But the issue now is if it's unreliable, many people can't use it, right? So I'm going to show you the apology letter that they issued just to show you kind of where they stand right now. And I'm going to start with even just starting with kind of what I'm calling out over here. Okay, so I literally just said that OpenCLaw is compounding reliability issues in the last 1 to 2 months. You know, for us, our team doesn't bother talking with our OpenCLaw agents anymore and has moved over to talking to the Hermes agents instead. We call ours Hermes. And I'm hoping Peter Steinberger and team resolve things soon. Okay, so literally this was posted and this tweet didn't do bad, about 18,000 views or so. And you can see the research team from Hermes responded over here and then actually their creator, I think he retweeted this. And so over here you can actually see a bunch of people complaining. I'm so embarrassed when I state about OpenClaw. I'm going to put the effort into fixing it, but it's not working. Temporary setback. Hermes has unlocked another level of productivity, which we can talk about because that's one of the other agents that I'm using right now. Everyone's just saying they're seeing that the service is degrading, right? And you look at this, I'm losing patience over here. Same, I just moved over to Hermes. Hermes or bust. Just all this stuff over here, right? And so people aren't happy. And so what happened was Peter issued an apology over here. So OpenCLaw had a rough week. So this is as of today, actually, as of this recording. So you can see OpenCLaw had a rough week. So basically this launch over here for April 29th made it obvious. So they've been launching a lot of new updates recently. We're making the core smaller. They're moving optional stuff to ClawHub, which is a lot of the skills that they have, I believe, and announcing LTS separately in May. Okay, so the trouble started around this patch over here. It was obvious that nobody could pretend that this is just a few weird installs. Gateways got slower. Some installs got stuck in plugin dependency repair loops. Discord, Telegram, WhatsApp, and other channels behaved worse than they should. People downgraded, people lost time. So I'm going to show you a couple of examples in a second, real-life examples of us working within Slack, because we treat this as a multiplayer game and we have both Hermes, and we have both OpenCLAW in there. And I will tell you right now, as of this recording, OpenCLAW has really dropped in terms of its reliability. And he's apologizing over it. This is the creator of OpenCLAW literally apologizing. So that sucks. I'm sorry. Gateway cold paths did too much work. We've been pushing OpenCLAW to become smaller, safer, and more infrastructure-grade. You can see the language that he's using now, infrastructure-grade. And I like to say for our revenue agents that we sell that are on more enterprise-grade software, You want to make sure that things are SSR. So secure, stable, and reliable. Again, that's secure, stable, reliable, SSR. All right. So all the stuff he's mentioning over here, I think the big thing is that he's calling this out over here. So if Open Call is too founder-driven, he's gonna make a lot of changes all the time, it's gonna be to just go, go, go. But stability isn't kept in mind. Okay, so too much release, review, packaging, and support works out with me. So a lot of the work he was carrying himself. Got it. So through the Open Claw Foundation, with the help of OpenAI, we are building a real team around the project. They have to build a real team because if they don't do that, Hermes is going to eat their lunch. Okay? So the good news is that Hermes, when you have competition like this, that is actually a good thing, right? Because competition's going to bring out the best in everyone. So he's just saying, look, thank you for everyone who reported issues, pasted logs, all these things over here. So I think the most important thing over here is this right here, right? Realizing it's too founder-driven. You have to build a team around this because if you want to build something great, You're going to have to— you want to go fast, you go alone. You want to go far, you go with a team. It's going to get more secure, it's also going to get smaller, but it has to stay boringly reliable. It's exactly what I said earlier, right? Secure, stable, reliable, right? So that is kind of the state of OpenClaw right now, and I'm going to walk through how we're thinking about putting everything together because if we're going to be using Hermes, OpenClaw, NemoClaw for our clients, it's really important. Like the way we think about building things is within this single brain, right? Having this single brain over here, where you have a bunch of tools that connect to this single brain and they're able to talk to each other, but you need reliability ultimately because if you have this agent fleet over here where you have OpenClaw, you have Hermes, and then you have your other subagents, they need to be reliable because if Alfred is working with Hermes over here and they're kind of the brain talking to each other and you can see the single brain over here, if one's not working, everything else in the system breaks. Okay, so this is how we're thinking about it overall. It's, you know, every person should be able to get their own agent fleet that's customized. And so I'm going to show you what's happening in real time right now inside of our Slack, where I'm going to show you the real issues with OpenClaw. I'm going to give you my final thoughts on where I think, like, is it actually over for OpenClaw or not? And, you know, what I think the alternatives are as well. So let's take a look at this. So we're inside of Slack right now, and this is one of our channels that we have. Okay, so Alfredo here is asking Alfred, which is our OpenClaw bot, if he's here. So OpenClaw will respond with an emoji just to say, hey, like, I saw your message. Okay. Here's the issue. You see this? 12:56 PM, no response. 12:57 PM, no response. 2:05 PM, Alfredo's trying to get a response, okay? And then 2:45, please, I need this information. Fail, fail, fail, fail. Actually, it's 5 times, 5 fails over here, okay? It's just not responding, all right? And then literally, for Vic over here, Alfred just doesn't respond. So you see 6 failures over here, okay? That is just unacceptable. So this is Slack right now. My team will try to call on these bots sometimes inside of Slack. That is one area to look at. Now let's go ahead and take a look at my Telegram. All right. So now we're in my Telegram. Okay. So literally OpenClaw is building me a new page that we have for, for Single Brain right now. Okay. So, and then I give it feedback. Okay. So I give the feedback, look at this, literally sometimes it won't respond to me at all. All right. And then also no response generated. Please try again. So I literally just showed you 7 failures. Okay. So imagine if you're using this. For yourself, for your business, you can't, you can't use it right now. It's unusable. Okay, because of the reliability issues. And if you try using it for, let's say you're trying to do it for client work, or you want your team to use it, you can't do that either. It's just not reliable, right? So where do we go from here? Like, what are the alternatives? So let me give you those alternatives. What I'm using over here, what I just talked about is Hermes. Hermes is basically, they are the competitor. I think they have more stars on GitHub than Claude. Code, I believe now. So Hermes is extremely reliable, at least right now. Okay. And we've, I've continued to add to it. And what's cool about Hermes is that you can, you can see that you can see it work, which is cool. You can also like, when you do work, it creates skills for itself and remembers over time, it gets better with you. It compounds with you over time. And that's very helpful because you want something that's going to grow with you. The other piece is when I just, whenever I just ask it to do something, it's going to respond very quickly. I'm just over here. I'm just working on strategy and just going back and forth with it. So whenever I ask it to do something, so far it hasn't failed me once. Okay? And when I think about today, when I think about a number of times in the last couple of weeks or so where it's maybe gone down, that has not happened. Right? And literally I'm just working with it on strategy over here and that's that. And so the way I see this is the way you want to operate in the future is you definitely want to have Hermes. And because Hermes is more reliable right now, you want it to be the brain. Okay? Now Hermes is the brain and then Alfred, you want Alfred to be the execution arms, right? And then Alfred can be the execution leader, the fleet leader. And then you might have agents, like an agent fleet that falls under Alpha, and Alpha is just making sure that they're doing things. Okay. Now, ultimately, what I think is going to happen is that OpenClaw is going to become a lot more reliable. I mean, this was a wake-up call for them. So I'm not saying throw away OpenClaw. And so I'm saying right now, OpenClaw is going through it a little bit. I think we all— there's ups and downs with having any company at all, especially when it's an open-source company. But now that OpenAI is going to put resources behind it, and I think Peter Steinberg is a very smart person, he brought this to us in the first place. I think Hermes and OpenClaw will push each other. I think you should definitely be using both. And I think you should be— if you're starting out right now, maybe just go with Hermes. But eventually, I think you're going to need— you're gonna need both. Because the way I see this is that OpenClaw has a lot more support, a lot more community behind it. And there's a lot more bells and whistles you can put behind it because it has that support. For example, it can sit in your Google Meet meetings, there's a lot more integrations with it. And so I like OpenClaw for the bells and whistles. And I like Hermes for the stability, because Hermes can't just do everything under the sun right now, right? And so that being said, they're pretty damn close. But if you had to start with one right now, I just go with Hermes. From there, like, I don't want to take this away from OpenClaw. I'm going to show you something real quick because literally I deployed this using OpenClaw today. Okay, it's not like it's a complete piece of crap. Okay, it's just gotten less stable over time. They've finally realized that. If you want an AI-native marketing firm, look no further than Single Grain. Most people right now working in the Stone Age, not us. When we think about using agents to supercharge our work in terms of pumping out higher quality content creative at scale, whether it's on the ad creative side or on the AEO side, that is exactly what we do. When it comes to being proactive, thinking ahead, using the latest products to help us be more efficient, so we can work on human things, and we can offload the robot things to robots. That's exactly what we do. Go to singlegrain.com to learn more. And we'll see you on the other side. This is the Single Grain website. Okay, doesn't look bad. And you look at this over here, one trusted brain per client. You look at the design of this, the marketing partner companies cannot outgrow, a simple chain of command. This is how our fleet of agents works. Vertical specialists combined into one client brain. This is, this is how we're playing the game with Single Grain, right? You know, literally, by the way, did I need to get someone to help me design this? Nope. Did I need to get someone to help me deploy this? Nope. They didn't need to do that, right? Were there some issues with this initially deploying it? No. But the form fields, all these things, passing it over to Slack, literally deploying a website, getting all these things like, look, there's actually even a logo up here too. This was done using Alfred. You could do it. And Alfred is our OpenClaw chief of staff. But you can also do this using a Hermes, for example, right? So I'm saying you absolutely need to be playing with these autonomous agents. They are an absolute godsend. Is OpenClaw dead? No. Is OpenClaw struggling right now? Absolutely. Will OpenClaw figure it out? I trust that they will. And that being said, by the way, I'm showing you the SingleBrain site right now. If you want help building these revenue agents, running these revenue agents with security, stability, and reliability, not on OpenCLaw right now, on the most stable tech that you could have to help grow revenues faster, grow your marketing faster, then just go check out singlebrain.com and we'll see you on the other side.










