Eric Siu discusses how success creates an overwhelming inbox problem. As prominence grows, inbound requests multiply faster than anyone can respond. He relies on his chief of staff to manage communication, preferring text over email and Slack because email gives him PTSD from his private equity days.
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And what's like your communication cadence with your chief of staff? It's pretty constant. I mean, it's like text. I suck at like Slack and all those things. Text is like best for me on all those things. I hate emailing. I got like PTSD from the emailing days in my private equity. My average response time is probably like a week on emails. Because you have so much PTSD? Yeah. I mean, it's just like get too many emails now too. You probably know this, but like as you increase in your reach, prominence, you know, like perceived level of success, whatever it is, the amount of people that like want things from you increases. It's really hard to sort of triage that and manage all of that. And so like I'm just bad now with email just because my email inbox is a bit of a mess. I have an EA that helps a lot with that, but it's still, still overwhelming.