Eric Siu explains why he asks junior employees what problems nobody listens to them about. Around 10-15% of the time, they surface insights executives miss, even though most juniors are biased about their own ideas.
Chapters
When I'm dealing with like executives who are really vested in the organization, I haven't had issues with most of those people. And most of my meetings, I try to keep it with those people when it comes to reviewing materials and figuring out changes. My meetings with lower level people, and I'm not dissing the lower level people, it's just they're more junior in age and experience. I tend to actually focus more with them on what's wrong in our organization that you see that people won't care to listen to you about. And I specifically wanna know, what do you see that's wrong that no one will care to listen to you about? And that last part is the most important because if someone's listening to them, there's a chance they're going to make changes. But a lot of young people see things that are off, and a lot of times they have biasness on why their way is right. But every once in a while, they come up with some really good stuff, 10-15% of the time, that the organization should do, but no one's paying attention to them and they just dismiss them.