Customer Testimonial: Boggs Lawn Care

Wayne Boggs, owner of Boggs Lawn Care in Roanoke, Alabama, talks about using John Deere equipment and working with dealer Mike Hubbard. He credits the quality and durability of the machines, plus reliable service from Mike and Sunsouth, with keeping his lawn care business running smoothly.
I'm Wayne Boggs. Boggs Lawn Care, Roanoke, Alabama. Been in business 17 years. Run John Deere equipment. I've tried other brands. Most of them I come home, worked on them at night just where I could work during the daytime. But I've been running John Deere. I've had great luck out of them. I don't have to work on them at all really. You have your routine stuff, you'll pop a deck belt every now and then. But I keep my stuff greased, I do my oil changes and I'm running mowers that's got over 4,000 hours on them. And like I said, they, they good quality. Sun South's always been good to me. Mike, he takes care of me. I've been, I've been dealing with him for 15, 16 years and I don't know they're a part service. They just, they treat me well, they take care of me. They know that, they know that this is my business and I got to stay going and they make sure that happens Also. If something does happen and I'm down, I call Mike, Andrew, I let them know, hey, I'm on the way. If I have a problem, and I will say that's few and far between, but they always make sure that, that I leave there on the quality mower that I bring in. They keep me, they keep me going. There's no downtime for me. And they have brought me stuff, deliver it right here at my shop, bring it and drop it off. And they just, like I said, they're good to me. And I just, I just really can't see me going with nothing else but John Deere. I run the, I've got The, I've got some 48s, 60s, 54s. The one I like is the, the 930M. That's, that's what I've been running. Even when I buy a new one, I, I buy back the same mower I get, you know the feel of it. I like it, it cuts great. These mowers have good suction up under the deck. Stand your grass up. They just, they just do great. They're tough. The decks, I'm going to tell you, the decks on these mowers, when I bought my first and they told me about the warranty on it and when I walked out of the dealership, I'm thinking, there ain't no way, but I'm going to tell you I'm running these decks now over 4,000 hours. I got one that's got over 5,000 hours. I've never bought a spindle for nar one of these decks. A lot of people ain't gonna believe me, but I mean, I have no reason to tell you a story. You other grass cutters out just trying to, trying to throw it your way and I mean if you want to spend time cutting grass, not working on mowers, I tell you up front, John Deere's the way to go. Also I talked to you about the quality of the lawnmowers. I get up every morning, I got schedules every day. And I like to have confidence in my equipment to know when I leave my house, I'm going to come back home when the work is done. The John Deere mowers are great. That's which has led me to the John Deere tractor. I use it around my farm, keep my property up. Also I incorporate it with my jobs. As far as doing mulch jobs, I do a lot of big mulch jobs and that thing really, it really takes the, it takes the workload off of you and my gator. This thing here, my wife and I ride it around the farm, keep check on things and bush jobs. These things come in handy when you trimming bushes. As far as hauling the debris off, they great for that. And I'm gonna say again, just like the mowers, I've had these things, I've worked them and I've had no problems out of them. The main thing about them, keeping them serviced. You keep these things serviced and they gonna treat you well, I promise. Well, I just, you know, I, I said all that to say this. I put my trust in John Deere. These guys, like I said, they treat me well, they take care of me. I get out there and make promises, promise out work and you know, I gotta have backbone behind me so I know these guys have got my back, they take care of me. Sunsouth, like I said, has always been good to me and I appreciate these guys. They help me make a living, so to speak, and John Deere equipment and make sure I can get it done.
Hey, this is Mike Hubbard. I've been doing business with Mr. Wayne for about 15 years. We first started doing business when I was at the lagrange location. He came in and wanted more, talked about it, got him in one. And that first encounter, it's turned into a 15 year relationship. Wayne can give me a call up, tell me he needs another little lawnmower, we can actually do business over the phone. He comes in, signs it, he can go right back to work. So it's ready when he gets there. But it's been a great relationship working with Wayne. Matter of fact, that's one thing I like about my job. These relationship turns into friendships. And so that's one advantage I do like about working with commercial customers.
I enjoy working with Mike. He's always treated me fair. We don't have to play car salesman and beat one another up on pricing. He's always great about his pricing. I call him, I tell him what he. He'll ask me, what do you want? And I know what they. I know what John Deere offers. And I've been running this equipment enough to know what I want. I pretty much repeat the same mowers because I like them, they do me well. Mike has always treated me great. Like I said, I think earlier, I have been crunched for time and I call Mike, tell him what I want. I come home, it's sitting in front of my shop. He bring it and drop it off and you know, it's just. It's a great relationship. And I know when I'm in need for something, I can make that one phone call. I guess you can say he just called away. But they, him son south have been great to me and I appreciate them.
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